Mobile Support Officer - Heathrow – Full-time – 4 on, 4 off days and nights - £15.64 per hour

APCOA PARKING UK; Hounslow; On-site; Full time

Job summary

Join APCOA Parking as a Mobile Support Officer at Heathrow, where you'll ensure customer satisfaction and maintain car park standards while working in a 4 on, 4 off shift pattern. This full-time role offers training and responsibility, ideal for a proactive individual with a UK driving license and customer service experience.

Qualifications

• Experience within a customer service role required.
• Full UK driving license is essential.

Responsibilities

• Conduct patrols of the car park as instructed.
• Complete reports or logs as required.
• Ensure high levels of customer care are maintained.

Skills

Customer Service

Teamwork

Proactive Attitude

Job description

The Role

Mobile Support Officer - Heathrow – Full-time – 4 on, 4 off days and nights - £15.64 per hour

Do you have a full UK driving license? Are you a team player? Would you say you have excellent customer service skills?

If you answered yes, then keep reading, this may be the role for you!

APCOA Parking are currently looking formobile support officersat Heathrow airport to monitor and maintain our car parks as well asprovide outstanding customer service to all users.

Reporting to the Service Delivery Manager, you will be responsible for conducting patrols of the car park, any basic repairs (don’t worry, full training will be given!) and completing any relevant logs or reports.

In more detail, you will be:

• Carry out patrols in line with site regulations.
• Complete reports or logs as instructed.
• Ensure a high level of customer care.
• Ensure the car parks are clean and free from litter.
• Complete basic 1stand 2ndline maintenance of equipment.
• Comply with all transport regulations, company procedures, health and safety and Heathrow airport regulations.
• Any other duties in line with your role and grade.

What you’ll bring to the role:

• Experience within a customer service role.
• Full UK driving license.
• A proactive attitude.
• Team player.

Please note the shifts are 7am – 7pm and 7pm – 7am. You will do 4 on, 4 off on a rota basis. Please ensure you are willing and able to do these shifts before applying.

If this sounds like you, then click“apply”now and one of our team will be in touch soon!

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.