Mobile Support Officer

Aligra Hinckley; Gateshead; On-site; Full time

Job description

Overview
Join the Team That Keeps Our Community Safe and Secure!

Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team. Help monitor and support those who need it most, ensuring safety and security for all.

We are currently hiring Mobile Support Officers (MSOs) to join our team for a crucial assignment. For this role, candidates must be located within a 20-minute journey from the following postcode: NE9.

You will be required to reach a central location, which we will inform you about as needed, for your colleague to pick you up. If you don’t have your own transportation, you’ll need to arrange your own way home after your work is done, please note this may be in the early hours of the morning. Please inform us if you own a vehicle and have a full UK driver’s license with fewer than 9 points.

Duties:

• Partnering with the electronic monitor tagging team during their daily tasks
• Assisting in the installation and upkeep of electronic monitoring devices
• Collaborating with team members to ensure seamless operations and clear communication
• Delivering top-notch customer service to individuals under electronic monitoring

Requirements:

• BPSS clearance (handled by Aligra upon successful application)
• DBS clearance (or a willingness to obtain one)
• Outstanding communication and interpersonal skills
• Ability to work both independently and as part of a dynamic team
• Keen attention to detail and strong problem-solving abilities
• No prior experience needed – we’ll provide all the training you need

Assignment Details:

• Working Pattern: Full Time 37.5 hours per week
• Working Hours: Shift pattern: 10-week rotation, covering 7 days per week, 24 hours per day, 365 days per year.
• Shifts are between 5pm to 1am
• Training: 2 hours online training and induction fully paid upon completion.

Pay:

• £12.21 per hour, plus mileage.

If you are interested in this position, please apply today, or contact our Hinckley branch on 01455 348038 for further information.