Mobile Site Caretaker (MSO)

Nottingham Community Housing Association Ltd; Mansfield; On-site; GBP 22,000 - 27,000; Part time

Job summary

Nottingham Community Housing Association Ltd is seeking a dedicated Multi-Site Services Officer to ensure security and upkeep of properties. The role involves direct tenant engagement, maintenance scheduling, and oversight of contractors for property maintenance tasks. Successful candidates will enjoy flexible working arrangements, emphasizing community impact and personal growth.

Qualifications

• Experience in maintenance and caretaking roles.
• Proficient in health and safety regulations.
• Ability to provide feedback on contractor work.

Responsibilities

• Conduct repairs and maintenance in properties.
• Liaise with contractors and monitor their work.
• Ensure safety inspections and report risks.

Skills

Maintenance and repairs

Health and Safety knowledge

Time management

Tech-savvy (iPads, smartphones)

Job description

We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of Nottingham Community Housing Association Ltd and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants.

Responsibilities:

• Report emergency repairs and carry out minor repairs and limited decorative work.
• Liaise with our repairs department to progress major repair works and arrange access for contractors.
• Maintain security and upkeep of all properties, reporting concerns promptly.
• Monitor for indications of abandonment, anti-social behaviour, and fly tipping.
• Signpost tenants to appropriate services and sources of advice.
• Monitor the work of cleaning and grounds maintenance contractors.
• Conduct regular health and safety inspections and report any risks or repairs required.

Requirements:

We're looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It's important that you’ve got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you’ve got to be great at managing your time and sticking to procedures and instructions.

Joining our team means enjoying the freedom of working independently, making positive changes in the lives of our customers. You'll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you'll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance.

This position is for 28 hours per week over four 7-hour days, with essential working days on Monday and Friday. Flexible working hours of 7 hours per day are between 08:30 and 18:30.

If you're passionate about making a difference in your community and have the skills and experience we're looking for, we'd love to hear from you. Interviews will be held in Clifton, Nottingham on August 11, 2025.

NCHA was officially ranked as one of the UK’s best places to work. This year, we are very proud to have ranked as the 41st UK’s Best Workplace by Great Place to Work UK.

NCHA strives to be a welcoming and inclusive employer. We particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.