Mobile Shop Manager

The Children's Society; Blaydon on Tyne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

36 days’ annual leave

Enhanced maternity/paternity leave

Pension match up to 8%

Free counselling service

Free parking

55p per mile travel between shops

Job summary

The Children’s Society is seeking a Mobile Shop Manager on a fixed-term basis to oversee operations across 11 shops in the region. Based in Blaydon, you will lead teams, ensure high standards of presentation and customer service, and drive shop performance over a 37-hour week.

Travel between sites is a core part of the role; access to transport is essential. The position offers a competitive salary, generous leave, and pension benefits, with safeguarding checks as part of recruitment.

Qualifications

• Retail experience or transferable leadership skills.
• Strong customer service ethos.
• Ability to lead and motivate teams across locations.

Responsibilities

• Manage and support different shop locations as needed.
• Maintain high standards of presentation, merchandising and service.
• Create positive experiences for customers and volunteers.
• Help each shop reach its goals while supporting the charity's mission.

Skills

Retail experience

Leadership

Customer service

Job description

Fixed Term Contract - Additional Funding

19 August 2026

Fixed Term for 12 months initially with a view to become permanent.

Hours: 37 hours a week over Monday to Saturday usually 5 days a week.

Salary: £25,760 per annum

Location: Base shop Blaydon. To cover 11 shops in the region within a tight cluster.

It is essential that you have access to transport.

Benefits include but not limited to:

• 36 days’ annual leave , inclusive of flexible bank holidays, increasing with length of service
• Enhanced maternity/paternity leave
• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• Free parking
• Travel from base shop to other shops paid at 55p per mile.

About us:

The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK – every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

We're looking for a Mobile Shop Manager who can step into different locations, support teams, and help our shops thrive.

Are you someone who enjoys variety, builds strong relationships quickly, and can confidently lead a team? If so, we'd love to hear from you.

What makes this role different?

• One week you could be leading a busy high street shop
• The next, supporting another location and helping it reach its full potential
• Every day brings new opportunities to support volunteers, engage customers, and make a real impact in your community

What you'll be doing

• Managing and supporting different shop locations as needed
• Maintaining high standards of presentation, merchandising and customer service
• Creating positive experiences for customers and volunteers
• Helping each shop achieve its goals while contributing to the wider mission of the charity

You’ll be great in this role if you

• Enjoy working in different locations and adapting to new environments
• Have retail experience, or transferable leadership and customer service skills
• Stay calm under pressure and enjoy finding practical solutions
• Are passionate about supporting people and making a difference

What’s in it for you?

• No two days are the same
• The opportunity to make a meaningful impact in local communities
• Experience working with a wide range of teams and volunteers
• A varied and rewarding role where your contribution really matters

Closing date: Midnight on 19 th August

Interviews: Interview date yet to be confirmed

The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.
In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

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