Mobile Service Engineer

Dalkia UK; Glasgow; On-site; GBP 32,000 - 43,000; Full time

Job summary

Dalkia UK is seeking a skilled maintenance technician to perform Planned Preventative Maintenance and reactive tasks on electrical and mechanical services within a large contract. You will ensure safety standards, quality records, and timely responses to issues, coordinating with client teams and subcontractors.

The role requires a background in building services PPM, fault diagnosis experience, and relevant City & Guilds qualifications.

Qualifications

• Essential: City & Guilds Parts/SVQ 2/3 in Service & Maintenance or recognised equivalent.
• Essential: Service & Maintenance Apprenticeship or heating engineer/plumber apprenticeship.
• Essential: Health and Safety Awareness.
• Essential: GCSEs in Maths and English.
• Essential: Experience with fault diagnosis and mechanical/electrical maintenance.
• Essential: Experience in Mechanical & Electrical aspects of general building PPM schedules.

Responsibilities

• Carry out Planned Preventative Maintenance (PPM) in accordance with schedules.
• Adhere to HASAWA and electrical/mechanical engineering standards.
• Maintain accurate records and QA documentation for PPM and plant.
• Respond promptly to reactive maintenance issues and help desk requests.
• Coordinate actions with client and subcontractors for PPM schedules.
• Attend monthly site meetings and provide work/equipment reports.
• Support growth of the contract into additional mechanical/electrical services.

Skills

Fault diagnosis

Electrical maintenance

Mechanical maintenance

Building maintenance

Teamwork

Education

City & Guilds Parts/SVQ 2/3 in Service & Maintenance

Service & Maintenance Apprenticeship

Tools

Concept 5000

Evolution

Building Management Systems (BMS)

Job description

At Dalkia, we’re driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together.

Backed by EDF, Britain’s biggest generator of low carbon electricity, we’re a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career.

Job Purpose

• To carry out Planned Preventative Maintenance (PPM), Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical & Electrical Services.

Aims and Objectives

• To focus on the expected team behaviours for achieving significant results and outcomes for the business, helping Dalkia to maintain its leading-edge status within the industry and our reputation with our customers.
• Ensure adherence to Health and Safety at all times.
• To be responsive and co-operative and achieve the required tasks set.
• Be part of a cohesive working team which aims to provide a high level of service to the client.

Key Responsibilities And Accountabilities

• To carry out PPM in accordance with set schedules, ensuring engineering standards are maintained in order to maximise the operational effectiveness and reliability of the plant and associated electrical and mechanical systems.
• Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.
• To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with the electrical and mechanical aspects of the PPM and plant.
• To respond in a prompt and effective manner to all electrically and mechanically related reactive maintenance issues and help desk requests.
• To co‑ordinate initial actions associated with all requests from the client.
• To co‑ordinate visiting specialist subcontractors associated with electrical and mechanical aspects of the PPM schedules.
• To respond to call‑outs and cover breakdowns and emergencies associated with the electrical and mechanical services aspects of the contract as required.
• Electrical and mechanical fault diagnosis associated with the PPM or Reactive Maintenance of the site.
• Repair of electrical systems and controls associated with Heating and Ventilation Building Services.
• Repair and maintenance of lighting and distribution systems.
• Repair and maintenance of gas, plumbing or mechanical systems.
• Assist other trades as necessary.
• To attend monthly site meetings as required.
• To provide reports in relation to work and equipment as required.
• To undertake miscellaneous duties as requested by the Client.
• To proactively work towards the growth of the contract into other service provisions, be they Mechanical or Electrical, like‑for‑like lifecycle replacements, project works, FM soft services, etc.

Health & Safety

• All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.

Working Relationships

Internal

• Interface with School Facilities Manager and Technicians, Engineering team colleagues, Engineering Supervisor and Engineering Services Manager.

External

• Interface with Client Representative, Service Providers and Material Suppliers.

Person Specification

Qualifications, Experience, Knowledge, Skills And Competencies

The knowledge, skills, qualifications and experience relevant to the position are:

Essential

• City & Guilds Parts/SVQ 2/3 in Service & Maintenance or recognised equivalent; or
• Service & Maintenance Apprenticeship – gained within the building maintenance industry; or recognised apprenticeship as a heating engineer/plumber.
• Health and Safety Awareness.
• GCSE (or ‘O' Grade equivalent) passes in Maths and English or recognised equivalent.
• Experience with similar maintenance duties including fault diagnosis and rectification.
• Experience in Mechanical & Electrical aspects of general building PPM schedules.

Desirable

• Experience in computer PPM management systems (Concept 5000 and Evolution).
• 18th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent.
• Experience in BMS, Automatic Controls and Building Automation Systems.
• ACOP L8 Control of Legionella.
• Compliant on F Gas, C&G Level 2 Category 1 ODS Regulations.
• PASMA operator certificate.
• IPAF operator licence 3a & 3b.
• Gas Safe qualified COCN1, CORT1, CIGA1, ICPN1, TPCP1/A, CPA1.
• Experience in electrical installation, repair and maintenance work.
• Experience in plumbing installation work.

Competencies

The core support team competency framework for the position are:

• Teamwork – actively contributes to the team and strives to improve team effectiveness through personal commitment.
• Planning, Organising & Executing – able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Commercial Awareness – understands the importance of managing costs and expenses, applying the necessary controls.
• Risk Management – is aware of the impact of risk on the business and applies the necessary controls.
• Adaptability – is responsive and open to changing circumstances.
• Drive for Excellence – aims to deliver a high standard of work.
• Self‑Motivation and Development – is confident in own ability and is motivated to deliver, using opportunities to further develop.
• Customer Awareness – responsive to the needs of the customer and aims to deliver customer satisfaction.

Our Values

People First

It starts with health, safety and wellbeing

Better Together

A collaborative team

Trusted Partners

Dedicated to our clients' success

Taking Responsibility

Making a positive difference

Equity, Diversity & Inclusion

We’re committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you.