Mobile Service Engineer

mDeals; Frome; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Mobile Service Engineer to join their team. This role involves visiting various customer sites to perform maintenance, repairs, and inspections on powered access machines. The ideal candidate will have a strong background in plant rental, diesel engineering, and hydraulics, along with excellent customer service skills. You will be part of a supportive and inclusive workforce that values safety and teamwork. This is a fantastic opportunity to contribute to an organization committed to leading the way in safety and efficiency within the industry.

Benefits

Van

Fuel Card

On-call Allowance

25 Days Holiday

Bank Holidays

Life Assurance

Health Insurance

Auto Enrolment Pension

Regular Technical Training

Qualifications

• Relevant maintenance qualification preferred with experience in plant rental.
• Experience in diesel engineering, auto electrics, and hydraulics required.

Responsibilities

• Conduct maintenance, repairs, and inspections on powered access machines.
• Complete paperwork and maintain service records in line with company procedures.

Skills

Fault-finding

Servicing and Repairs

Hydraulics

Customer Service

Prioritization

Education

General Maintenance Qualification

Tools

Powered Access Equipment

Diagnostic Tools

Job description

Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension.

Regular technical training updates from our in-house team and manufacturers.

This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms.

As a Mobile Service Engineer, you'll visit a variety of customer sites within the Exeter area, carrying out maintenance, repairs, and inspections on our powered access machines to a high standard.

Responsibilities include:

• You will be responsible for the fault-finding, servicing, repairs, and maintenance of a range of powered access equipment within the depot and on customer sites.
• Routine service and maintenance of all equipment and products.
• You will be required to complete all relevant supporting paperwork in line with company procedures.
• Carry out refurbishment of equipment and products where necessary.
• Promote teamwork between colleagues across all depots, to ensure delivery of effective workshop performance.
• Liaise with relevant team members to estimate and advise on equipment repair costs, also providing recommendations regarding write-off, damage, and recharge to customers.
• Ensure the van is fully equipped with spare parts at all times.
• Ensure service records are maintained and updated onto systems, and daily worksheets are populated.
• Adhere to company guidelines on Health & Safety at Work.
• Adhere to damage processes; ensure product damage is highlighted.
• Maintain and ensure maximum productivity in line with company targets.
• Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers, and other people you meet in the course of your work.
• Be a key driver in 'Your Safety is our Priority' by leading from the front.
• Carry out other tasks and duties as required.

About you:

• Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
• Experience in plant, diesel engineering, auto electrics, hydraulics, and diagnostics/fault finding.
• Ability to prioritise tasks and work well under pressure.
• Good interpersonal skills and a good understanding of the importance of excellent customer service.

At Nationwide Platforms, your safety is absolutely our priority. Our award-winning BlueSky Solutions and Training division offers our customers access to the latest and safest ways to work, and through long-standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. With an established workforce that supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.