Mobile Service Engineer

Nationwide Platforms Careers; Cardiff; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company van

Fuel card

On-call allowance

25 days holiday

Bank holidays

Life assurance

Health insurance

Auto enrolment pension

Job summary

Nationwide Platforms is seeking a Mobile Service Engineer to cover the Cardiff area, visiting customer sites to maintain, repair and inspect powered access equipment.

You will handle fault finding, routine servicing and refurbishment while ensuring paperwork and safety procedures are followed. This is a customer-focused role within the UK market leader.

Qualifications

• Maintenance qualification and plant rental sector experience preferred.
• Experience in plant diesel engineering, auto electrics, hydraulics and diagnostics/fault finding.
• Ability to prioritise tasks and work well under pressure.
• Good interpersonal skills and a good understanding of the importance of excellent customer service.

Responsibilities

• Fault-finding, servicing, repairs and maintenance of powered access equipment within the depot and on customers sites.
• Routine service and maintenance of all equipment and products.
• Complete all relevant supporting paperwork in line with company procedures.
• Carry out refurbishment of equipment and products where necessary.
• Promote teamwork across depots to ensure effective workshop performance.
• Liaise with team members to estimate and advise on repair costs and write-offs.
• Ensure the van is equipped with spare parts and service records are updated.
• Adhere to Health & Safety at Work and company damage procedures.
• Maintain productivity and present a professional image to customers.
• Lead from the front on safety initiatives.

Skills

Maintenance qualification

Plant diesel engineering

Auto electrics

Hydraulics

Diagnostics

Prioritisation

Customer service

Job description

Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension

Regular technical training updates from our inhouse team and manufacturers.

This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms.

As Mobile Service Engineer you'll visit a variety of customer sites within the Cardiff area, carrying out maintenance, repairs and inspections on our powered access machines to a high standard.

This is a fantastic chance to use your engineering skills in a varied role and join the UK market leader in powered access.

Responsibilities include:

• You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers sites.
• Routine service and maintenance of all equipment and products.
• You will be required to complete all relevant supporting paperwork in line with company procedures.
• Carry out refurbishment of equipment and products where necessary.
• Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance.
• Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers.
• Ensure the van is fully equipped with spare parts at all times.
• Ensure service records are maintained and updated onto systems and daily worksheets are populated.
• Adhere to company guidelines on Health & Safety at Work.
• Adhere to damage process, ensure product damage is highlighted.
• Maintain and ensure maximum productivity in line with company targets.
• Represent the company and values of the business and portray a professional and business‑like image to all customers, potential customers and other people you meet in the course of your work.
• Be a key driver in 'Your Safety is our Priority' by leading from the front
• Carry out other tasks and duties as required.

About you: -

• Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
• Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding.
• Have the ability to prioritise tasks and work well under pressure.
• Good interpersonal skills and a good understanding of the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.

At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award winning secondary guarding systems and Harness ON, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry, control and monitoring system.

At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment