Mobile Senior Administrator

Colten Care; New Milton; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading care home is seeking a Senior Administrator to manage the administration function and provide excellent customer service. The role involves supervising the team, handling enquiries, and various administrative duties, ensuring a welcoming environment for residents and their families. Ideal candidates will have strong organizational, customer service, and team management skills along with prior administrative experience.

Benefits

Excellent inductions, training, and on the job support

Real career progression opportunities

Annual pay review

Choice of meals on duty

Free uniforms

Contributory pension scheme

Background checks at no cost

Qualifications

• Proven track record in administration and/or reception.
• Excellent customer service skills.
• Ability to juggle multiple tasks.

Responsibilities

• Supervise the administration team and manage administrative functions.
• Provide top customer care to residents and families.
• Handle enquiries, conduct viewings, and assist the Home Manager.

Skills

Customer Service

Team Management

Communication

Flexibility

Organizational Skills

Education

Experience in Administration

Tools

Microsoft Office

Job description

3 weeks ago Be among the first 25 applicants

Based at our Homes in Brockenhurst, Lymington, Mudeford and New Milton

Salary of £27,650-£28,300

• At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more**
• 40 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternative weekends, (including paid breaks)**
  
  

Introduction

We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives.

About The Job

The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home.

You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks.

About You

It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Youll be a car driver and own your own car as you will be travelling to multiple sites during the working week.

Essential requirement- Business insurance is essential due to travel during work hours

About Us

Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.

We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator.

If a career in elderly care is for you then you want to be part of the team at Colten Care.

Additional Benefits

• Excellent inductions, training and on the job support
• Real career progression opportunities
• Annual pay review
• Choice of hot or cold meals and drinks on duty
• Free uniforms
• Contributory pension scheme
• Background checks at no cost to you
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Administrative and Support Services

Referrals increase your chances of interviewing at Colten Care by 2x

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