Mobile Senior Administrator

JR United Kingdom; Christchurch; On-site; GBP 28,000 - 30,000; Full time

Job summary

An award-winning care home group is seeking a Senior Administrator for their Christchurch location. The role involves managing the administration team, ensuring excellent customer service, and overseeing various administrative tasks. The ideal candidate should have strong interpersonal skills, a proven track record in administration, and be proficient in Microsoft Office. This position offers career development opportunities and comes with several benefits, including an annual pay review.

Benefits

Excellent induction and training

Career progression opportunities

Annual pay review

Choice of meals on duty

Qualifications

• Previous team supervision experience.
• Proven track record in administration and reception.
• Literacy and numeracy skills required.

Responsibilities

• Manage the administration team and oversee administrative functions.
• Ensure excellent customer care and handle inquiries.
• Perform general office duties and maintain occupancy records.

Skills

Interpersonal skills

Administration

Customer service

Microsoft Office proficiency

Team supervision

Job description

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Mobile Senior Administrator, Christchurch

Location: Christchurch, New Milton, Lymington, Brockenhurst

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

04.08.2025

Expiry Date:

18.09.2025

Job Description:

Based at our Homes in Christchurch, New Milton, Lymington, and Brockenhurst

Salary of £28,683-£29,307

At Colten Care, we are proud to offer career development opportunities and a range of pay enhancements across our roles. Contact us to find out more.

40 hours per week, working between 9.00 am to 5.00 pm, including alternate weekends (paid breaks)

Introduction

We are seeking an organized and friendly individual to join our team to provide a warm welcome to all visitors. Your interpersonal skills will be essential in assisting residents, relatives, and supporting your team.

About the Job

The Senior Administrator manages the administration team and oversees the administrative functions of the care home. You will ensure excellent customer care, handle visitor greeting and escorting, conduct viewings, manage telephone and email inquiries, and perform general office duties. Additionally, you will carry out financial management, basic recruitment administration, maintain contact with other departments, and handle client admission and occupancy records. Support to the Home Manager in administrative tasks is also part of the role.

About You

Previous experience in supervising a team and a proven track record in administration and reception are essential. You should demonstrate professionalism, excellent customer service skills, and a commitment to person-centered care. Literacy and numeracy skills are required, along with proficiency in Microsoft Office. The ability to work in a busy environment, prioritize tasks, and be flexible and approachable is vital.

Essential requirement: Business insurance is essential due to travel during work hours.

About Us

We are an award-winning, family-owned independent care home group with a strong reputation. Our focus on residents' well-being and staff development has earned us high ratings from the CQC.

Additional Benefits

• Excellent induction, training, and on-the-job support
• Career progression opportunities
• Annual pay review
• Choice of hot or cold meals and drinks on duty