Mobile Security Team Leader

Mitie Group plc.; Portsmouth; On-site; GBP 22,000 - 26,000; Full time

Job summary

Mitie Group plc is seeking a vigilant Security Officer based in Portsmouth to protect property, people and assets in line with site AI's and contract KPIs. You will act as first point of contact, maintain security logs and ensure compliance with data protection and site procedures.

Ideally you hold an SIA License, have strong communication skills in English, and demonstrate reliability, initiative and the ability to work without supervision while maintaining excellent attendance.

Qualifications

• SIA license is required
• SC Clearance desirable
• Good literacy and communication skills in English
• Be computer and software literate
• Reliable, self-motivated and able to use own initiative without supervision
• Ability to solve problems, make decisions and prioritise
• Ability to transfer self-motivation to staff
• Tact and diplomacy to deal with people at all levels
• Self-confidence and interest in self-development
• A solid attendance and timekeeping record

Responsibilities

• Be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and manage standards of dress, discipline and conduct.
• Assist in on-going training to resident security teams and induct new security officers to site procedures, CCTV, access control, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork and maintain high morale through effective motivation.
• Assist in reviewing Security Officers performance and development.
• Assist in investigations of security/equipment issues, e.g., thefts, missing items, complaints.
• Provide customer/client liaison as required.
• Ensure Assignment Instructions adhered to by security and shipping personnel.
• Ensure security records/logs are kept up to date and read/acknowledged by security personnel.
• Ensure compliance with data protection legislation by the security team.

Skills

Previous Security Experience

SIA License

SC Clearance desirable

Excellent English communication

Computer and software literate

Problem solving and decision making

Self-motivation and initiative

Diplomacy to deal with people at all l

Attendance and timekeeping

Tools

CCTV

Access control systems

Fire alarms

Intruder alarm

Job description

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.