Mobile Retail Security Officer - Dynamic Patrol & Service

Manchester Arndale; Kilmarnock; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Exclusive discounts via Hapi app

Wagestream access

OCS Academy digital learning

Job summary

OCS UK & Ireland is seeking Mobile Retail Security Officers to protect people, property and stock across multiple supermarket locations. You’ll be a highly visible deterrent to retail crime while delivering excellent customer service.

As a mobile officer, you’ll cover stores, respond to incidents, and support sites based on operational needs. The ideal candidate holds a valid SIA Licence (DS or Security Guarding), is able to pass enhanced DBS and BS7858, and has strong observation,

Qualifications

• Right to work in the UK and ability to pass enhanced DBS and BS7858 security clearance.
• A valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Full UK driving licence and own vehicle (preferred).
• Previous experience in retail security or customer-facing roles is advantageous.
• Strong observation and decision-making skills.
• Excellent communication skills (written and verbal).
• Flexible to work across multiple locations and varied shifts.
• Willingness to work evenings, weekends and bank holidays.

Responsibilities

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents.
• Conduct regular patrols across shop floors, entrances and store perimeters.
• Monitor CCTV systems and identify suspicious activity in real time.
• Respond quickly and effectively to incidents, alarms and emergencies.
• Carry out searches in line with company policies and legal requirements.
• Liaise with store management and local teams to address risks and support loss prevention strategies.
• Produce clear, accurate incident reports in a timely manner.
• Deliver a professional and approachable customer experience, assisting with queries when required.
• De-escalate challenging situations calmly and safely.
• Ensure full compliance with health & safety, legal, and client-specific procedures.
• Travel between sites as required and support wider security operations.

Skills

Observation skills

Communication skills

Conflict de-escalation

Customer service orientation

Flexibility

Job description

OCS UK & Ireland is seeking Mobile Retail Security Officers to protect people, property and stock across multiple supermarket locations. You’ll be a highly visible deterrent to retail crime while delivering excellent customer service.

As a mobile officer, you’ll cover stores, respond to incidents, and support sites based on operational needs. The ideal candidate holds a valid SIA Licence (DS or Security Guarding), is able to pass enhanced DBS and BS7858, and has strong observation,