Mobile Retail Maintenance Technician – Multi-Store

City Facilities Management Ltd.; Tees Valley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 Days Holiday (Inc. Bank Holidays)

Private Pension

HealthShield Cashback Plan

OneCity – Employee Discount Platform

Employee Value Awards up to £250

Costco Personal Membership

Mental and Physical Health Services

Electric Car Scheme

First Bus Commuter Club

Job summary

City Facilities Management Ltd. is seeking a skilled General Maintenance Technician to join our team, supporting a major UK supermarket client.

This mobile role covers multiple stores with planned visits and responsive maintenance, performing fabric repairs, basic plumbing, and upkeep to keep sites safe and operational. You will work closely with store teams to provide clear progress updates, ensure compliance, and deliver high-quality workmanship with excellent customer service.

Qualifications

• NVQ/City & Guilds in a relevant trade; multi-trade experience in FM, retail or public buildings.
• Full UK driving licence.
• Strong understanding of Health & Safety requirements and safe working practices.
• Ability to carry out fabric and grounds repairs, including floors, walls, doors, toilets, fixtures, and general housekeeping tasks.
• Confident using iPads for logging tasks and accessing systems.
• Delivers work to a consistently high standard with attention to detail and pride.

Responsibilities

• Drive company standards, values and behaviours - Represent City professionally, follow all company policies and attend required training to maintain standards.
• Complete minor maintenance and fabric repairs - Carry out a range of building fabric and housekeeping tasks—such as basic joinery, painting, basic plumbing, minor floor repairs, fixtures and fittings—delivering work safely and to a high standard.
• Deliver planned and reactive maintenance - Complete all planned and reactive tasks within agreed timescales and ensure associated documentation is accurate and up to date.
• Respond promptly to Helpdesk requests - Assess job requirements, complete repairs where possible, and escalate as needed.
• Maintain tools, equipment and materials - Ensure all necessary equipment is available, safe and in good working order to complete assigned tasks.
• Provide clear support and communication across allocated stores - Maintain a regular planned visit schedule across all allocated stores—up to 15 locations—building strong working relationships, ensuring store teams are fully informed of visit dates, times and progress updates.

Skills

NVQ/City & Guilds

Multi-trade experience

Health & Safety

iPads for logging

Education

Full UK driving licence

Job description

City Facilities Management Ltd. is seeking a skilled General Maintenance Technician to join our team, supporting a major UK supermarket client.

This mobile role covers multiple stores with planned visits and responsive maintenance, performing fabric repairs, basic plumbing, and upkeep to keep sites safe and operational. You will work closely with store teams to provide clear progress updates, ensure compliance, and deliver high-quality workmanship with excellent customer service.