Mobile Response Officer

Bristol Waste Company; West of England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community-focused waste management company in Bristol is looking for a Mobile Response Officer. This role is crucial for ensuring safety across various locations, with responsibilities including vehicle management and incident reporting. Candidates must have a valid SIA Licence and clean UK driving licence. The company values inclusivity and offers a supportive environment.

Benefits

25 days annual leave plus 8 bank holidays

Employer contribution of 5% to pension scheme

BUPA Employee Assistance Programme

Physical health support and wellness plans

Flexible working options

Qualifications

• Must possess a valid SIA Licence.
• Able to complete a reliable 5-year history check.
• Willingness to undertake foot patrols as required.

Responsibilities

• Responsible for vehicle assigned during shift.
• Complete all paperwork associated with BS7984 & 7499.
• Ensure all work is reported through a mobile application.

Skills

Time-management skills

Customer service commitment

First aid skills

Education

Valid SIA Licence

Full Clean Driving Licence valid for UK

Job description

SALARY: £13.37 per hour

HOURS: 40 hours per week working any 5 out of 7 days

LOCATION: various places across Bristol

Mobile Response Officer

About Bristol Waste Company

What we do is important – we’re here to keep Bristol, and beyond, clean, and safe. We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council. Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward.

Purpose Of The Role

Bristol Waste\'s Facilities Management is a key operating division of Bristol Waste, specialising in designing and delivering workplace service solutions. We specialise in providing integrated service packages that typically include cleaning, security, grounds maintenance, facilities management, waste services and much more. We aim to directly deliver all core services using our own people, processes, and pioneering technology, to provide higher service levels and improved quality. We are an expanding company and after signing a new cleaning contract, we now need a few extra Integrated Service Partners within our mobile security team, who will report to a Team Leader. In your new role, you must ensure buildings and premises are safe and secure, while carrying out key checks in line with business service standards requirements at the commencement and end of each shift.

Key Responsibilities

• Responsible for the Bristol Workplace Services issued vehicle throughout the shift
• Completion of all necessary Paperwork associated with BS7984 & 7499
• Ensure all work is completed through the application provided via the mobile PDA issued to you
• Ensure timely and accurate reporting of all incidents
• Report any issues with the PDA Application
• Report Accidents/Incidents to your Team Leader
• Follow all Assignment Instructions when carrying out patrols or alarm attendance
• Inform Team Leader of any changes required to Assignment Instructions
• Take responsibility of Keys in relation to Key holding contracts for the duration of the shift
• Carry out key checks in line with BS standards requirements at the commencement and end of each shift
• Check vehicle to ensure roadworthy at the commencement of each shift and complete required paperwork
• A commitment to providing first class customer service is essential

Essential Requirements For The Role

• A valid SIA Licence
• Able to administer first aid (First Aid preferred, training will be provided where applicable)
• Fully comprehensive 5-year work and/ or education history check
• Reliable with excellent time-management skills
• Willingness to undertake comprehensive foot patrols as required by the operation
• Full Clean Driving Licence valid for use in the United Kingdom

Full Job Description Can Be Provided Upon Request.

To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed:

Documents

• SIA Licence
• Proof of Address
• Recent payslip
• Passport and Driving Licence (If Applicable)
• Recent bank statement

You will require internet access and an email address to access the portal.

Once Logged In

• You will need to provide 5-10 years address history and employment history including contact details and dates of employment
• You will need to declare any criminal record history you have and any previous names you’ve held
• You will need to complete a fitness declaration and questionnaire
• A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged
• A global sanctions check is also completed

Our Benefits

• Annual leave package of 25 days plus 8 bank holidays
• Employer contribution of 5% into the company pension scheme
• Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business
• Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues
• Employee referral scheme
• Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions
• Employee recognition ‘Stand Out Award’ and long service awards
• Flexible working when possible, with a hybrid model and encouragement of part-time working, job sharing and flexibility on hours

Everyone Belongs

At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.

Important Note On Applying

• Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
• Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply.
• If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.

Contact Us

Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:

• [emailprotected]
• 0117 440 6676

Thank you for your interest in joining Bristol Waste Company.

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