Mobile Response Officer

Vertas Group; Colchester; On-site; GBP 14,000 - 17,000; Full time

Job summary

Oakpark Security Systems LTD is seeking a dedicated Mobile Response Officer to join our Security Services team in Colchester. You will patrol sites, monitor CCTV, respond to alarms, and deliver a professional service that reassures clients and upholds Oakpark's standards.

Based in Colchester, you will work 42 hours a week on average over 17 weeks on a 4 on 4 off basis. A valid driving licence may be required, and experience with CCTV and first aid is desirable.

Qualifications

• Strong observational skills with the ability to remain calm under pressure.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.

Responsibilities

• Conduct regular patrols of assigned areas in Colchester to deter and detect suspicious activities.
• Monitor CCTV systems and utilise surveillance techniques to identify potential security threats.
• Respond promptly to alarms, incidents, or emergencies, providing first aid as necessary.
• Collaborate with law enforcement and emergency services when required.
• Document all incidents accurately and report findings to management.
• Assist in the implementation of loss prevention strategies to minimise theft and damage.
• Maintain professionalism while interacting with clients, staff, and the public.
• Participate in ongoing training to enhance security and first aid skills.

Skills

Observation skills

Communication skills

Teamwork

Independence

Tools

CCTV systems

Job description

Are you motivated by safety, teamwork, and protecting communities? Oakpark Security Systems LTD is looking for a dedicated Mobile Response Officer to join our Security Services team.

Who are Vertas?

Vertas delivers trusted, integrated facilities management solutions across Great Britain. Our team of 5,000 colleagues provides a comprehensive range of facilities services, including cleaning, catering, property design, recruitment, transport, and environmental management. You'll find us putting the customer at the heart of everything we do, while prioritising our colleagues' health, safety and wellbeing.

About the Role:

Based in Colchester, C04 you will be working 42 hours a week on average over 17 weeks on a 4 on 4 off basis. You'll play a key role in safeguarding sites, responding swiftly to incidents, and delivering a professional service that reassures our clients and upholds Oakpark's standards

Your responsibilities will include:

• Conduct regular patrols of assigned areas around Colchester to deter and detect suspicious activities.
• Monitor CCTV systems and utilise surveillance techniques to identify potential security threats.
• Respond promptly to alarms, incidents, or emergencies, providing first aid as necessary.
• Collaborate with law enforcement and emergency services when required.
• Document all incidents accurately and report findings to management.
• Assist in the implementation of loss prevention strategies to minimise theft and damage.
• Maintain a high level of professionalism while interacting with clients, staff, and the public.
• Participate in ongoing training to enhance skills related to security practices and first aid.

Who are we looking for?

• Previous experience in a security role is preferred but not essential.
• Knowledge of first aid practices is highly desirable.
• Familiarity with CCTV systems and surveillance techniques is an advantage.
• Strong observational skills with the ability to remain calm under pressure.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• A valid driving licence may be required depending on the location of duties.

What You'll Bring

• A passion for security and customer service.
• Excellent organisational and time-management skills.
• The right to work in the UK.

As a supportive employer of the Armed Forces community, we recognise the valuable skills and experience gained through military service, many of which are highly transferable into the workplace. We encourage veterans to apply, even if their military experience does not directly match every requirement of the role.