Security Officer Ipswich, Suffolk Up to £12.71 / hour

Vertas Group; Ipswich; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

Oakpark Security Systems LTD is seeking a dedicated Security Officer to join our Security Services team at Ipswich.

You will provide front‑of‑house security, greet visitors, monitor access, respond to incidents, and liaise with emergency services when needed. The role requires vigilance, professionalism, and a customer‑focused approach.

Qualifications

• Previous experience in a security role is preferred but not essential.
• Knowledge of first aid practices is highly desirable.
• Strong observational skills with the ability to remain calm under pressure.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• A valid driving licence may be required depending on the location of duties.

Responsibilities

• Provides a professional front of house presence while maintaining a safe and welcoming environment for staff, visitors, and contractors.
• Responsible for greeting visitors, signing them in and out, and ensuring all site access procedures are followed.
• Collaborate with law enforcement and emergency services when required.
• Document all incidents accurately and report findings to management.
• Assist in the implementation of loss prevention strategies to minimise theft and damage.
• Maintain a high level of professionalism while interacting with clients, staff, and the public.
• Participate in ongoing training to enhance skills related to security practices and first aid.

Skills

Observational skills

Communication skills

Teamwork

Independent work

Education

First aid certification

Job description

Are you motivated by safety, teamwork, and protecting communities? Oakpark Security Systems LTD is looking for a dedicated Security Officer to join our Security Services team.

Who are Vertas?

Vertas delivers trusted, integrated facilities management solutions across Great Britain. Our team of 5,000 colleagues provides a comprehensive range of facilities services, including cleaning, catering, property design, recruitment, transport, and environmental management. You'll find us putting the customer at the heart of everything we do, while prioritising our colleagues' health, safety and wellbeing.

About the Role:

Based at FRED OLSEN HOUSE, Ipswich, IP1 5LL you will be working 16.5 hours a week - Saturday 8:30am - 6pm and Sunday 9:30am - 4:30pm. You'll play a key role in safeguarding sites, responding swiftly to incidents, and delivering a professional service that reassures our clients and upholds Oakpark's standards

Your responsibilities will include:

• Provides a professional front of house presence while maintaining a safe and welcoming environment for staff, visitors, and contractors.
• Responsible for greeting visitors, signing them in and out, and ensuring all site access procedures are followed.
• Collaborate with law enforcement and emergency services when required.
• Document all incidents accurately and report findings to management.
• Assist in the implementation of loss prevention strategies to minimise theft and damage.
• Maintain a high level of professionalism while interacting with clients, staff, and the public.
• Participate in ongoing training to enhance skills related to security practices and first aid.

Who are we looking for?

• Previous experience in a security role is preferred but not essential.
• Knowledge of first aid practices is highly desirable.
• Strong observational skills with the ability to remain calm under pressure.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• A valid driving licence may be required depending on the location of duties.

What You'll Bring

• A passion for security and customer service.
• Excellent organisational and time-management skills.
• The right to work in the UK.

As a supportive employer of the Armed Forces community, we recognise the valuable skills and experience gained through military service, many of which are highly transferable into the workplace. We encourage veterans to apply, even if their military experience does not directly match every requirement of the role.