Mobile Repair Technician

Likewize; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Likewize Repair in Birmingham, UK is seeking a Mobile Repair Technician to repair smartphones and tablets on the road using a fully equipped, ES D‑compliant repair van with genuine parts. You will travel within your region, meet customers face-to-face, diagnose faults, perform high-quality repairs, and ensure warranty‑approved results.

You will also provide excellent customer service, adhere to Likewize's data protection policies, and work in a supported mobile environment while maintaining

Qualifications

• Strong communication skills
• Full clean driving licence (age >21 for insurance)
• Customer-facing experience welcomed
• Ability to diagnose faults on mobile devices
• Passion for technology and devices

Responsibilities

• Travel to customer sites within region to repair devices
• Provide excellent customer service during visits
• Fault finding and high-quality repairs
• Quality control using device software/tools
• Adhere to data protection and security policies

Skills

Communication

Driving licence

Customer service

Fault finding

Tech enthusiasm

Job description

## Mobile Repair TechnicianApplylocations: Birmingham, England, United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-1428**Job Description:****Mobile Repair Technician** **Birmingham, UK****What This Role Is All About**Looking for a hands‐on role where your technical skills really matter? Likewize Repair is hiring experienced Technicians to repair the UK’s smartphones and tablets on the road.As the only Apple and Samsung approved mobile repairer in the UK, you’ll work with genuine parts, professional tools, and a fully ESD‐compliant repair van, giving you everything you need to do the job right.You’ll travel within your region, meet customers face‐to‐face, diagnose faults, and carry out high‐quality repairs that return devices to warranty‐approved condition. You will combine technical repair work with face‐to‐face customer interaction, all within in a supported mobile environment.**Your Key Areas of Focus*** Travel to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)* Provide excellent customer service* Carry out fault finding* Quality Control devices using Samsung and Apple’s enhanced software* Respecting the value of information by following Likewize's data protection / information security policies and procedures**What We’re Looking For*** Live in the area we are recruiting for as this will be your region* Have a full clean driving licence & be over the age of 21 for insurance purposes* Outstanding communication skills* A passion for technology & customer service* Desirable experience repairing technology items**Get To Know Us**The world runs on connected devices. At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.To learn more about who we are, visit our website at www.likewize.com.**Where We Work**In this role the work happens on the move, inside our fully branded Likewize vans.At the front, you’ll find a spacious and comfortable driving area, designed to make getting from job to job easy and enjoyable. Step into the back and you’ll discover a cleverly designed Mobile Repair Workshop. It’s fully kitted out with all the tools, parts, and equipment needed to get the job done right, with everything organised and ready to go. Think practical, professional, and built to deliver high‐quality repairs wherever the day takes you.While the work may be mobile, the sense of connection is constant. Regular team catch‐ups, ongoing communication, and a strong support network mean there’s always someone to share ideas with, ask questions, or celebrate a great day’s work. You’re out and about, but always very much part of the Likewize team.**Ensure Fairness & Embrace Differences**Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodation during the application or interview process, please let us know — we’re here to help.### Are you ready to join Likewize?The world runs on connected devices.At Likewize, we make the experience around them work better.We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle.When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple.We operate at global scale, but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we *Go for Growth*.To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success.If that fires you up, you're going to love it here. Apply to join us today!