Mobile Repair Technician

H3 ENTERPRISES LIMITED; Birkenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology service provider is looking for a skilled Mobile Repair Technician in the UK. The role involves diagnosing, troubleshooting, and repairing mobile devices while ensuring high-quality service. Ideal candidates have strong technical skills, attention to detail, and excellent customer service abilities. This position offers an opportunity to work independently and as part of a dedicated team.

Qualifications

• Proven experience in repairing communication equipment is highly preferred.
• Strong technical skills and knowledge of mobile repairs.
• Excellent communication and customer service skills.

Responsibilities

• Diagnose and troubleshoot issues with mobile devices and gadgets.
• Perform repairs and maintenance to restore devices.
• Conduct quality checks on repaired devices.

Skills

Technical skills in mobile repairs

Attention to detail

Problem-solving abilities

Customer service skills

Communication skills

Job description

H3 ENTERPRISES LIMITED is looking for a skilled and dedicated Mobile Repair Technician to join our team. As a Mobile Repair Technician, your primary responsibility will be to diagnose, troubleshoot, and repair mobile devices and gadgets. You will play a key role in ensuring the efficient and effective repair of these devices, maintaining our commitment to delivering high-quality service.

Main duties include:

• Diagnose and troubleshoot issues with a wide range of mobile devices and gadgets.
• Perform repairs, replacements, and maintenance tasks to restore mobile phones and gadgets to optimal functionality.
• Conduct thorough testing and quality checks on repaired mobile devices to ensure they meet industry standards.
• Maintain accurate records of mobile repairs, parts used, and service reports.
• Provide exceptional customer service by addressing inquiries, explaining repair processes, and ensuring customer satisfaction.

Skills and Education:

• Proven experience in repairing communication equipment is highly preferred.
• Strong technical skills and knowledge of mobile repairs.
• Attention to detail and problem-solving abilities.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.