Mobile Receptionist

BaxterStorey; London; On-site; GBP 26,000 - 31,000; Full time

Job summary

BaxterStorey is seeking an empowered and organized Receptionist to join their mobile team at Portico. This role is pivotal in delivering impeccable service in corporate, residential, and hospitality settings, emphasizing high-end customer service experience. The position offers 40 hours per week with varied shift patterns, including a yearly salary of £26,500 and substantial benefits.

Benefits

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour confidential helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• High-end customer service experience preferred in hospitality or corporate environments.
• Confident communication skills in person, over the phone, and via email.
• Can do attitude and flexibility to adapt to various duties.

Responsibilities

• Provide impeccable service to guests and colleagues.
• Build rapport with clients and assist with various tasks.
• Be part of a mobile team to support staffing needs across environments.

Skills

Communication

Adaptability

Customer Service

Job description

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Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Do you like to be known as the person that people can rely on?
Do you confidently create rapport with your guests and colleagues?
Do you have a passion for delivering impeccable service?
If so, stop and take notice. As you have just found your dream job!

Team Support are our mobile team of Receptionists who help to satisfy Portico’s daily staffing needs. We are looking for an empowered, organised, and flexible Receptionist for the team.

Hours: 40 hours per week. Shift patterns are varied and can include nights and weekends. We will also consider Mon-Fri contracts.
Salary: £26,500 + £1000 travel allowance per year

Qualifications

The ideal candidate must have a "can do" attitude and a big, friendly smile. Applicants must be able to communicate clearly and confidently in person, over the phone and via email.

Adaptability and flexibility are essential as you will need to perform a variety of duties in residential, corporate and hospitality environments. Your ability to engage with people on all levels to build rapport and empathy is a must-have skill.

High-end customer service experience is essential, preferably within a hotel or corporate environment.

Additional Information

What's in it for you?

• Pension contributions,
• Life insurance,
• Enhanced annual leave,
• Recommend a Friend Bonus Scheme,
• 24-hour confidential helpline for employees, providing counselling & information services,
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more,
• Our Training Academy provides excellent training and development opportunities for our people.