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Mobile Receptionist

ISS UK Limited

London

On-site

GBP 22,000 - 30,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dedicated Receptionist to enhance workplace experiences in London. This role involves creating a welcoming atmosphere, managing meeting rooms, and providing exceptional customer service. You will be part of a dynamic team, ensuring operational efficiency and supporting communication and events. With flexible work locations and a commitment to employee well-being, this position offers a chance to thrive in a vibrant workplace culture. If you are organized, professional, and passionate about customer service, this opportunity is perfect for you.

Benefits

ISS Pension
Private Healthcare Options
Mental Health & Wellbeing Support
Personal Travel Insurance

Qualifications

  • Exceptional customer service skills and a professional demeanor.
  • Strong communication abilities and teamwork skills.

Responsibilities

  • Create a welcoming environment and manage client requests efficiently.
  • Ensure meeting rooms meet standards and assist with hospitality needs.

Skills

Customer Service
Communication Skills
Time Management
Attention to Detail
Health & Safety Awareness

Job description

About Us

At Livv, we believe that a company's workplace is the embodiment of its culture, beliefs and aspirations. We design and deliver inspiring workplaces where people want to be – places that work, think and give.

Livv is proud to be a part of ISS Facility Services, a leading global workplace experience and facility management company, with over 100 years’ experience.

About the Role

Within the position of Receptionist, you will be working as part of the Workplace Experience Team, curating a workplace environment that increases well-being, productivity and enhances company culture that our end uses want to be a part of.

  • Placemaking and Front of House Excellence: Create a welcoming environment by efficiently managing the core touchpoint journey and fulfilling client requests.
  • Meeting Room and Hospitality Management: Ensure meeting rooms meet high standards, handle booking requests, and prepare hospitality requirements.
  • Operational Efficiency: Maintain a tidy work area, manage deliveries and orders, and adhere to company policies.
  • Support for Communication and Events: Answer calls promptly and professionally, and assist the Events Management Team as required.

About You

As the Receptionist, you will drive a key part of the customer touchpoint journey, as an ambassador of exceptional customer service for ISS Livv and its clients.

  • Accuracy and Professionalism: Exhibit a high degree of attention to detail and maintain a calm, logical, and professional mindset.
  • Strong Communication and Teamwork: Demonstrate excellent communication skills and the ability to work both independently and as part of a team.
  • Time Management and Flexibility: Effectively prioritise tasks, meet deadlines, and adapt to dynamic requirements with motivation and commitment.
  • Health & Safety Awareness: Understand the importance of maintaining Health & Safety standards.

Working Hours

  • Schedule: Monday to Friday, 40 hours per week
  • Shift Times: Between 7:30 AM and 7:00 PM, with 9-hour shifts (e.g., 7:30 AM to 4:30 PM or 10:00 AM to 7:00 PM)

Location

  • Flexible Locations: Choose between working at a single site or across multiple locations in London's Zone 1 and 2.
  • Tailored Work Environment: Decide whether you prefer the variety of multiple sites or the consistency of a static location.

Additional Benefits

  • ISS Pension
  • Private Healthcare Options
  • Mental Health & Wellbeing Support
  • Personal Travel Insurance
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