Mobile Patrol Officer

Horizon Parking; Cardiff; On-site; Full time

Job summary

Horizon Parking is seeking a reliable Mobile Patrol Officer to join their team in Cardiff. The role involves patrolling car parks and ensuring customer satisfaction while working 40 hours a week, including some weekends. The company offers competitive pay at £12.60 per hour, company car, bonuses, and additional benefits aimed at employee well-being.

Benefits

Annual Bonus Scheme

Company Sick Pay

Mental Health and Well Being Programmes

Cycle to Work scheme

Employee of the Month Awards

Paid DBS application

Access to free online training

Qualifications

• Full UK driving license required.
• Good communication skills essential.
• Pro-active and self-motivated approach expected.

Responsibilities

• Patrol and monitor car parks.
• Issue Parking Charge Notices as required.
• Maintain professional image while dealing with third parties.

Skills

Verbal communication

Listening skills

IT skills

Self-motivated

Time management

Job description

Social network you want to login/join with:

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.

What are we looking for?

- A reliable and trustworthy Mobile Patrol Officer, to work in Cardiff & its surrounding areas

- 40 hours per week, spread out over any 5 days of the week (will include some weekend working)

- A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.

What's in it for you?

- £12.60 per hour - Real Living Wage!

- Company car

- Annual Bonus Scheme.

- Company Sick Pay.

- Additional 1 day's holiday for your birthday week.

- Mental Health and Well Being Programmes (EAP).

- Cycle to Work scheme.

- Enhanced paternity leave.

- Employee of the Month Awards.

- Yammer monthly lottery.

- Regular ad-hoc monetary recognition.

- Paid DBS application.

- Access to free online training.

What will we expect in return?

• Travel to and from allocated sites within visit cycles provided, and/or as required.
• Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
• Maintain a professional image when dealing with third parties.
• Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
• Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
• Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
• Improve accessibility for all site users.
• Management of abuse of parking facilities.
• Provide excellent customer services and assist customers as and when required.
• Carry out duties in line with company health and safety policies and follow safe working practices.
• Carry out any other tasks and instructions as and when required.

What do we need from you?

• Have a full UK Driving licence.
• Good verbal and listening communications skills.
• Basic IT, literacy and numeracy skills.
• Pro-active and self-motivated.
• Management of own timekeeping and attendance.
• A good understanding of role and requirements of our customers.
• A sensitive and practical approach to enforcement at site.
• An understanding of the diversity of our customers and colleagues.

CLOSING DATE FOR THIS VACANCY IS 21.5.25

If you believe you have the skills and experience necessary then please apply on line today.