Mobile I.T Field Engineer - Oswestry

Cerco IT; Oswestry; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading technology services provider is seeking an IT Field Engineer for a mid to long-term contract in the UK. Responsibilities include providing on-site support, conducting installations, and troubleshooting IT hardware. Candidates should have some experience in field services and possess strong customer service skills. A full UK driving license is required. Competitive pay and company vehicle included.

Benefits

Company van with fuel card

Company phone and tablet

Full toolset provided

Full remote training

Qualifications

• Some experience in IT hardware engineering or technical support.
• Basic understanding of IT hardware including desktops and networking.
• Full, manual UK driving licence is essential.

Responsibilities

• Provide on-site technical support across multiple retail locations.
• Carry out IT hardware installations and troubleshooting.
• Conduct site surveys to assess IT infrastructure.

Skills

Customer service attributes

Communication skills

Problem-solving skills

Job description

IT Field Engineer - (Mid/Long-Term Contract)

We are looking for IT Field Engineers across various locations to support an ongoing nationwide project for a well-known high-street chain. This is a mid to long-term contract running from 3rd March to the end of November, with strong potential for further extensions if desired.

Role Overview:

As an IT Field Engineer, you will be responsible for providing on-site technical support across multiple retail locations in your designated region. You will be carrying out hands-on IT hardware installations, maintenance, and troubleshooting, including:

Site surveys to assess IT infrastructure
Installation, configuration, and replacement of payment devices (PEDs)
Counter refreshes and hardware upgrades for POS (Point-of-Sale) systems
Basic network troubleshooting and connectivity checks
General IT support for in-store technology

This is a Monday to Friday role, with standard working hours.

What’s Included?

Pay: £100 per day
Company van (includes fully expensed fuel card)
Company phone, tablet, and full toolset provided
Full remote training (one week at a reduced rate of £75 per day)
Buddy system for your first few shifts at full pay
Opportunity to gain valuable hands-on experience in IT hardware engineering

Requirements:

Some experience in IT hardware engineering, field services, or technical support knowledge is a must (no advanced knowledge required - full training provided)
Excellent Customer service attributes and exemplary communication skills
Basic understanding of IT hardware, including desktops, peripherals, networking, and POS systems
Full, manual UK driving licence (essential)
Strong problem-solving skills and a customer-focused approach
Availability to start ASAP

Join an established team of engineers already deployed across the country, with more positions now open due to project expansion.

If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving!