Mobile I.T Field Engineer - Crewe

ZipRecruiter; Crewe; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking IT Field Engineers for a mid to long-term contract supporting a nationwide project. In this role, you will deliver on-site technical support, including hardware installations and troubleshooting for retail locations. This position offers a competitive daily rate, a company van, and the opportunity to gain valuable hands-on experience in IT hardware engineering. If you have a passion for technology and excellent customer service skills, this role is perfect for you. Join a dynamic team and contribute to an exciting project with potential for further extensions.

Benefits

Company van

Company phone

Full toolset provided

Remote training

Buddy system for first shifts

Qualifications

• Some experience in IT hardware engineering or technical support.
• Excellent customer service attributes and communication skills.

Responsibilities

• Provide on-site technical support across multiple retail locations.
• Carry out hands-on IT hardware installations and troubleshooting.

Skills

IT hardware engineering

Customer service

Communication skills

Problem-solving skills

Education

Basic understanding of IT hardware

Full manual UK driving licence

Tools

POS systems

Tablets

Company van

Job description

Job Description

IT Field Engineer - (Mid/Long-Term Contract)

We are looking for IT Field Engineers across various locations to support an ongoing nationwide project for a well-known high-street chain. This is a mid to long-term contract running from 3rd March to the end of November, with strong potential for further extensions if desired.

Role Overview:

As an IT Field Engineer, you will be responsible for providing on-site technical support across multiple retail locations in your designated region. You will be carrying out hands-on IT hardware installations, maintenance, and troubleshooting, including:

• Site surveys to assess IT infrastructure
• Installation, configuration, and replacement of payment devices (PEDs)
• Counter refreshes and hardware upgrades for POS (Point-of-Sale) systems
• Basic network troubleshooting and connectivity checks
• General IT support for in-store technology

This is a Monday to Friday role, with standard working hours.

What’s Included?

• Pay: £100 per day
• Company van (includes fully expensed fuel card)
• Company phone, tablet, and full toolset provided
• Full remote training (one week at a reduced rate of £75 per day)
• Buddy system for your first few shifts at full pay
• Opportunity to gain valuable hands-on experience in IT hardware engineering

Requirements:

• Some experience in IT hardware engineering, field services, or technical support (no advanced knowledge required - full training provided)
• Excellent Customer service attributes and exemplary communication skills
• Basic understanding of IT hardware, including desktops, peripherals, networking, and POS systems
• Full, manual UK driving licence (essential)
• Strong problem-solving skills and a customer-focused approach
• Availability to start ASAP

Join an established team of engineers already deployed across the country, with more positions now open due to project expansion.

If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving!