Mobile I.T Field Engineer - Carmarthen

Cerco IT; Carmarthen; On-site; GBP 100,000 - 125,000; Full time

Job summary

A market-leading IT services provider in the UK is seeking IT Field Engineers for a mid-term contract. You will provide on-site support across retail locations, performing installations and troubleshooting. Ideal candidates will have a basic understanding of IT hardware and strong communication skills. The role includes company van, tools, and training opportunities, running from early March to November.

Benefits

Company van and fuel card

Company phone and tablet

Full remote training provided

Qualifications

• Some experience in IT hardware engineering or technical support.
• Basic understanding of IT hardware and peripherals.
• Availability to start ASAP.

Responsibilities

• Provide on-site technical support across multiple retail locations.
• Carry out hands-on IT hardware installations, maintenance, and troubleshooting.
• Perform site surveys and check IT infrastructure.

Skills

Customer service attributes

Communication skills

Problem-solving skills

Job description

IT Field Engineer - (Mid/Long-Term Contract)

We are looking for IT Field Engineers across various locations to support an ongoing nationwide project for a well-known high-street chain. This is a mid to long-term contract running from 3rd March to the end of November, with strong potential for further extensions if desired.

Role Overview:

As an IT Field Engineer, you will be responsible for providing on-site technical support across multiple retail locations in your designated region. You will be carrying out hands-on IT hardware installations, maintenance, and troubleshooting, including:

Site surveys to assess IT infrastructure
Installation, configuration, and replacement of payment devices (PEDs)
Counter refreshes and hardware upgrades for POS (Point-of-Sale) systems
Basic network troubleshooting and connectivity checks
General IT support for in-store technology

This is a Monday to Friday role, with standard working hours.

What’s Included?

Pay: £100 per day
Company van (includes fully expensed fuel card)
Company phone, tablet, and full toolset provided
Full remote training (one week at a reduced rate of £75 per day)
Buddy system for your first few shifts at full pay
Opportunity to gain valuable hands-on experience in IT hardware engineering

Requirements:

Some experience in IT hardware engineering, field services, or technical support knowledge is a must (no advanced knowledge required - full training provided)
Excellent Customer service attributes and exemplary communication skills
Basic understanding of IT hardware, including desktops, peripherals, networking, and POS systems
Full, manual UK driving licence (essential)
Strong problem-solving skills and a customer-focused approach
Availability to start ASAP

Join an established team of engineers already deployed across the country, with more positions now open due to project expansion.

If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving!