Mobile Customer Support Engineer

Endeavour Recruitment Solutions; City of Edinburgh, Glasgow; On-site; GBP 32,000 - 34,000; Full time

Job summary

A global manufacturing company is seeking Mobile Customer Support Engineers in Edinburgh to carry out preventive and corrective maintenance for customer sites. Candidates should have engineering apprenticeships or electrical qualifications, focusing on customer service skills. Experience in the banking sector is preferred but not required. The role offers a competitive salary along with a mobile allowance.

Qualifications

• Engineering apprenticeship or experience required.
• Specific product training on M5/M7, CPS, C1, C2, C4, C5, X7/X8.
• Experience in the service industry preferable.

Responsibilities

• Ensure customer site operations as per company obligations.
• Perform preventive and corrective maintenance.
• Liaise with customers and service managers.

Skills

Customer service

Preventive maintenance

Corrective maintenance

Electromechanical skills

Education

Engineering apprenticeship

Electrical qualification

Tools

Laurel Note counters

Erapa equipment

Coin ancillary equipment

Job description

• Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer

Calling for Mobile Customer Support engineers!

One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them:

The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on customer service skills.

Banking sector experience not necessary but always preferred.

50/50 electromechanical engineers

Purpose:

To ensure that the customer site in the area to which he is assigned is operational to the Company’s contractual obligations.

The selected Mobile Customer Support Engineer will be involved in the following tasks:

• Preventive maintenance
• Corrective maintenance
• Note Counter maintenance / repairs
• Liaise with customer
• Liaise with Service Manager
• Operator Training

Required skills/experience:

• Engineering apprenticeship / experience ; Electrical apprenticeship
• Engineering training and qualifications. Experience in the Service Industry preferable.
• Specific product training M5/M7, CPS, C1, C2, C4, C5, X7 / X8 Laurel Note counters, Erapa equipment (as appropriate) – Bundlers, shrink wrap equipment, Coin equipment (as appropriate)
• Coin equipment, (heavy & desk-top) Coin ancillary equipment

Site Locations: Glasgow or Edinburgh

Salary range: £32,000 – 34‚000+ vehicle and 17.5% mobile allowance.

40h/week

Please get in touch for further details on this career opportunity!