Mobile Cover Receptionist

LAH Property Marketing; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An innovative property marketing firm is seeking a dynamic Front of House Receptionist to provide exceptional reception cover. This flexible role requires a positive attitude and the ability to adapt to various situations while ensuring a welcoming environment for clients and tenants. As the first point of contact, you will manage reception duties, greet visitors, and maintain impeccable presentation standards. Join a team that values professionalism and a proactive approach to customer service, where your contributions will enhance the tenant experience and support the overall management of the building.

Qualifications

• Exceptional reception skills with a positive and flexible attitude.
• Ability to manage reception area and meet clients' expectations.

Responsibilities

• Provide seamless temporary reception cover and greet visitors professionally.
• Manage couriers, post, and conduct general administration tasks.

Skills

Positive attitude

Flexibility and adaptability

Customer service delivery

Excellent communication skills

PC literate

Building/facilities management knowledge

Job description

Department: Temporary Cover Receptionist

Location: London

Compensation: £13.85 / hour

Description

Mobile Cover Receptionist

Location: London

Salary: £13.85 per hour

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team.

As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Manage couriers, post, and all deliveries effectively
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience

• Read the local amenities file in the site notes to understand the area you are stationed in
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanor
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous