Mobile Cover Receptionist

LAH Property Marketing; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in property marketing is seeking a Mobile Cover Receptionist in London to provide professional reception cover. The role requires flexibility, an engaging demeanor, and excellent customer service skills to create a welcoming environment for clients and tenants.

Qualifications

• Proactive spirit and positive attitude.
• Excellent customer service skills.
• Strong communication abilities.

Responsibilities

• Manage the reception area and meet client expectations.
• Greet visitors and manage visitor flow professionally.
• Submit weekly reports on site activity.

Skills

Customer service

Communication

Flexibility

Presentation

Calmness under pressure

Tools

PC

Social media

Job description

Department: Temporary Cover Receptionist

Location: London

Compensation: £13.85 / hour

Description

We are seeking a Mobile Cover Receptionist in London to provide flexible and professional reception cover when our permanent staff are absent. This role requires a positive attitude, flexibility, and a proactive approach to creating a welcoming environment for clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, managing the reception area and meeting client and tenant expectations
• Greet visitors and manage visitor flow in a friendly and professional manner
• Represent stakeholders with knowledge and positivity
• Manage couriers, post, and deliveries efficiently
• Perform general administrative tasks
• Submit weekly reports on site activity as needed

Building Management

• Build effective relationships with clients, agents, and contractors
• Maintain a clean and professional reception area at all times
• Ensure vacant spaces are presentable for viewings
• Collaborate with property and facilities managers to ensure contractor duties are carried out effectively
• Report and resolve issues through proper channels
• Prioritize building security
• Approach problems proactively

Additional Tenant Experience

• Familiarize yourself with local amenities and site notes
• Support promotional events and added value activities as required

Skills, Knowledge, and Expertise

• Positive attitude and proactive spirit
• Flexibility, adaptability, and team orientation
• Calmness under pressure
• Excellent customer service skills
• Immaculate presentation and engaging demeanor
• Strong communication skills
• Proficiency in PC use and social media
• Knowledge of building and facilities management is a plus