Mobile Court & Tribunal Security Officer

Manchester Arndale; Wimbledon; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join OCS UK as an Area Relief Officer covering the South. This role focuses on maintaining security in the court system while delivering top-notch customer service. With a commitment to staff growth, you can expect flexible working hours and potential overtime opportunities.

Benefits

Attendance Allowance of £1 per hour

Help towards fuel expenses

Qualifications

• Must have Right to Work in the UK.
• Enhanced DBS and BS7858 clearance required.
• Relevant security experience needed.

Responsibilities

• Provide exceptional customer service to court users.
• Monitor visitors via CCTV and conduct security checks.
• Respond to security incidents and emergencies.

Skills

Customer service skills

Effective communication skills

Strong people skills

Diligence

Education

SIA Licence

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Area Relief Officer for the South is responsible for providing site relief to address staffing gaps, primarily in South and South West London and the surrounding areas. This includes locations such as Wimbledon, Lavender Magistrates' Court, Bexley Magistrates' Courts, Bromley County and Magistrates' Courts, Woolwich Crown Court, Croydon Magistrates' Court, County and the Employment Tribunals and Taylor House Tribunal Court in Central London. Shift patterns are irregular and depend on business needs, with shifts potentially starting as early as 6 am and lasting for an eight-hour duration.

You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays.The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays,alongside a rate of 1.5x for weekday overtime outside of normal court operating times.

Benefits:

• Minimum 40 hours contracted per week
• Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
• Help towards fuel expenses

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

This role is mobile, covering a geographic area defined by aradius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.

Ready to take on this important role and ensure the safety and security of the courts andtribunal system? Apply now and join OCS, where your growth and success are valued!

As part of your role, your key responsibilities will include, but are not limited to:

• Provide exceptional customer service, welcoming and guiding court users.
• Monitoring premises and visitors viaCCTVand x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
• Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
• Responding to panic alarm buttons in Judges' rooms, courts and offices.
• Responding to any security issues within the complex and recording and reporting details of those incidents.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK.
• An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
• SIA Licence and relevant security related experience.
• You may require a UK driving licence (location dependent).
• Strong people and customer service skills.
• Good diligence and high standard of work.
• Effective communication skills.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.