Mobile Contact Lens Optician

BOOTS; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Mobile Contact Lens Optician to provide exceptional patient-centered care across locations. The role involves leading the opticians team, supporting product expertise, and engaging with local healthcare professionals. The ideal candidate will bring strong optical expertise, motivation for professional development, and customer care focus.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Must be registered with GOC.
• Strong optical expertise and customer service skills.
• Motivated to learn and develop professionally.

Responsibilities

• Lead and mentor opticians team and ensure excellent patient care.
• Support the opticians business with technical product expertise.
• Travel to different stores within the area as needed.

Skills

Optical Expertise

Customer Care Improvement

Digital Savvy

Relationship Building

Motivated Learning

Education

Registration with the General Optical Council (GOC)

Job description

As a Mobile Contact Lens Optician, you will work across different stores within a defined geographical area to support our stores with cover when people are out of the business. A

About the role

As a Contact Lens Opticians you will lead and inspire the opticians team to deliver excellent patient-centred care and ensure our customers and patients are supported to feel good in their contact lenses.

Reporting to a Store Manager / Hub Manager, you will support the safe running of the opticians business, being an expert in the technical aspects of the products you recommend, as well as in the sale and supply of contact lenses and optical appliances around the area. You will also:

• Be an expert in the Boots Opticians contact lens product portfolio
• Be the go-to person for knowledge about complete care solutions, services and offers and you will use this information to create life-long patients and customers through appropriate recommendation
• Supervise the development, education and training of colleagues and supports and mentors students
• Seek opportunities to engage with local commissioners and external healthcare professionals.
• Support the Divisional Contact Lens Lead in growing the business, helping stores identify new opportunities for customers to wear contact lenses, and support confidence with store teams and clinicians in driving contact lens trials.
• Work in partnership with the local management team to deliver both contact lens and ophthalmology led services
• Be proud ambassador, with a desire for Boots to be the first choice for patients for their contact lens needs
• Travel to different stores within the area

What you'll need to have

These are the essential skills or experience needed to succeed in this role.

• Registered with the General Optical Council (GOC)
• Optical Expertise
• Passion to improve customer care and ensure high clinical standards
• Motivated to own your learning and development, completing all educational training CET as part of the GOC requirement
• Strong relationships within the opticians world and respected by peers, customers and external local professionals
• Digitally savvy and comfortable with navigating and embracing new technology
• Willingness and ability to travel

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

• Experience making clinical decisions
• Experience coaching and training colleagues

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.