Mobile Colleague A24

Timpson Group; Falmouth; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Free holiday homes

Uncapped bonuses

Discount card

Birthday day off

Child’s first day off

Annual salary reviews

Regular social events

Weekly lottery draws

Promotion prospects

Skills training

Wedding bonus

Mental health support

Job summary

Timpson in Falmouth is seeking a Mobile colleague to join our high street service team. You’ll help customers with a range of services from key cutting to watch and mobile repairs, and you’ll receive comprehensive training from day one.

This permanent role offers 40 hours per week over five days, including weekends, with overtime opportunities after training. The position includes a starting salary of £25,850 with an uncapped weekly bonus, and a transparent path for progression.

Qualifications

• Customer service orientation and positive attitude.
• Strong communication and interpersonal skills.
• Willingness to learn and adapt in a busy retail setting.

Responsibilities

• Serve customers with key cutting, watch and mobile repairs.
• Engravings, shoe repairs, photo processing and dry cleaning.
• Receive comprehensive training from day one to develop new skills.
• Complete an act of kindness for customers or colleagues every day.

Skills

Customer service

Communication

Teamwork

Retail experience

Job description

Timpson

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position:

Mobile colleague for Timpson, a Service-Based Retail Company

Location:

Falmouth(and surrounding area)

Job Type

Permanent

Pay

Starting at £25850 per annum OTE £28500 per annum following a successful trial period including uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services. Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our "happiness index" to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• ... and more!

Who We’re Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!