Mobile Colleague

Timpson Group; Winchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonuses

Discount card

Extra birthday off

Paid day for child's first day at scho

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

Job summary

Timpson is recruiting for a Mobile Colleague at Winchester, a permanent role with 40 hours over 5 days, weekends included. Driving licence required. Starting salary £26,520 per year, with uncapped weekly bonuses.

Comprehensive on‑the‑job training is provided to develop the skills you need for service excellence across key cutting, repairs and other services. Timpson offers a vibrant team culture, ongoing training, and potential extra benefits.

Qualifications

• No formal qualifications required; in-depth training provided from day one.

Responsibilities

• Serve customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing and dry cleaning.
• Participate in a learning environment with thorough training to develop new skills quickly.
• Commit to completing an act of kindness for customers or colleagues daily.

Skills

Customer service

Communication

Positive attitude

Friendly demeanor

Great communicator

Job description

Timpson

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position:

Mobile Colleague Timpson, a Service-Based Retail Company

Location:

Winchester (and surrounding area)

Job Type

Permanent

driving licence required

Pay

Starting at £26,520 per annum including uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24‑hour helpline
• … and more!

Who We’re Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

As a family‑run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!