Mobile Cleaning Supervisor

www.findapprenticeship.service.gov.uk - Jobboard; Newbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facility management provider in Newbury seeks a Mobile Cleaning Supervisor to oversee front-line operatives and ensure high service standards. The ideal candidate will have at least 3 years of relevant experience and be customer service focused. Key responsibilities include conducting audits, training staff, and liaising with management. This role offers flexible hours and the opportunity for a temp to perm contract.

Benefits

Company van plus fuel card

Company phone plus laptop

Qualifications

• Minimum of 3 years’ experience in a similar role.
• Previous experience supervising operations in demanding environments.
• Good command of English, both written and oral.

Responsibilities

• Supervise front-line operatives.
• Conduct regular service audits.
• Meet regularly with the Cleaning Manager to discuss service delivery.
• Support the delivery of training to the soft services team.

Skills

Customer service focused

Excellent verbal and written communication skills

Strong interpersonal skills

Knowledge of relevant standards and legislation

Job description

Mobile Cleaning Supervisor - FM Service Provider - Newbury, RG14 - £14.04 per hour

Exciting opportunity to work for an established FM Service Provider located in Newbury. CBW is currently recruiting for a Cleaning Supervisor to develop their career in FM based in London. The successful candidate will have a proven track record in cleaning within a commercial environment.

Details/Hours of work:

• Flexible shift pattern
• 08:00 am to 4:00 pm
• Contract type - temp to perm
• Driving licence needed
• Company van plus fuel card
• Company phone plus laptop

Key duties & Responsibilities:

• Supervise front-line operatives
• Daily liaison with the Visitor Experience Team (primarily Duty Managers)
• Attend regular meetings as directed by line management
• Provide feedback to line management regarding service delivery issues and overall perception
• Conduct regular service audits
• React to all requests from the client or management team within the specified time frame
• Ensure all operations are conducted safely with appropriate risk assessments
• Identify and report any H&S issues within the estate
• Assist the Cleaning & Services Managers in delivering a fully compliant operation
• Meet regularly with the Cleaning Manager to discuss service delivery and estate requirements
• Support the delivery of training to the soft services team
• Conduct performance reviews and appraisals with the Cleaning Manager
• Monitor and accurately register attendances and reschedule cleaning staff to cover absences, lateness, and holidays
• Report any general maintenance issues across the estate
• Be flexible in covering planned and unforeseen absences of colleagues
• Oversee 14 sites across the South West & Midlands area

Requirements:

• Minimum of 3 years’ experience in a similar role
• Previous experience supervising operations in demanding environments
• Customer service focused
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Knowledge of relevant standards and legislation such as COSHH, assessments, hygiene standards, and health and safety management
• Good command of English, both written and oral

Please send your CV to Jordyn at cbwstaffingsolutions.com for more information.