MNDA Care Service Navigator – VH21

Motor Neurone Disease Association; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a dedicated team making a significant impact on the lives of individuals affected by Motor Neurone Disease. This role is ideal for compassionate individuals with strong listening and communication skills, who are eager to empower others and support them in navigating health and social care services. You'll build meaningful relationships while respecting diverse lifestyles and choices. With flexible hours of 2-4 per week, you will receive comprehensive training and support, ensuring you are well-equipped to make a positive difference. If you're passionate about helping others and want to be part of a vital cause, this opportunity is for you.

Benefits

Friendly Team Environment

Positive Impact on Lives

Access to Learning Opportunities

E-learning and Training

Mentoring

Qualifications

• Strong listening and communication skills are essential for this role.
• Knowledge of health and social care services is crucial for supporting clients.

Responsibilities

• Support individuals with MND to access health and social care services.
• Empower clients to engage with organizations to meet their needs.

Skills

Listening Skills

Communication Skills

Relationship Building

Understanding of Confidentiality

Knowledge of Health and Social Care Services

Data Protection Awareness

Education

Full Driving Licence

Tools

Computer Skills

Email Proficiency

Word Processing Skills

Internet Research Skills

Job description

Role

• Support people with MND to understand and use health, social care and third sector support services and exercise choice when accessing services
• Empower people affected by MND to engage with health and social care organisations to ensure services are designed to meet their individual needs
• Build up and maintain knowledge of local health and social care organisations
• Support carers by promoting carers assessments and signposting to carers organisations
• Attend support and review meetings and other development events identified

This role will suit me if I:

• Have good listening and communications skills and the ability to liaise with staff, volunteers and other relevant professionals
• Have the ability to develop and maintain supportive relationships whilst respecting different lifestyles and choices in a non-judgmental way
• Understand confidentiality and the importance of data protection
• Have knowledge of health and social care services and support services for carers
• Have access to a computer with the ability to use email, word processing, and the internet to gather information
• Hold a full driving licence, have use of a car, and be willing to travel within an agreed area.

What’s in it for me?

• Become part of a friendly and dedicated team
• Make a positive impact on the lives of people affected by MND
• Get access to a range of learning opportunities

You’ll be inducted into the role and informed about the Association. As part of this, you will receive e-learning, face-to-face training, and mentoring. The training programme will also include experiential and reflective learning.

Time Commitment
The time required is flexible, but we expect Care Service Navigators may need to be available for 2 – 4 hours per week, though this varies and can be flexible.

About the organisation
The Motor Neurone Disease Association focuses on improving access to care, research, and campaigning for those people living with or affected by MND in England, Wales, and Northern Ireland. We are a membership organisation with over 10,000 members forming a powerful national and local network that provides information and support. We have over 7,000 active volunteers in England, Wales, and Northern Ireland and around 170 paid staff, all dedicated to improving the lives of people affected by MND, now and in the future.

How to apply:
If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: [e-mail]
T: 01263 519454

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.