MIU MIU Stock Manager, Bond St

BoF Careers; London Borough of Harrow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in advertising services is seeking a Stock Manager for their Bond St location. The role involves overseeing back-of-house operations, managing stock activities, and leading a team to ensure compliance with KPIs. Ideal candidates will have relevant experience, strong organizational skills, and the ability to collaborate effectively.

Qualifications

• Relevant experience in a similar role.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Lead and develop the stock team, including stock controllers and runners.
• Oversee stock activities, ensuring proper handling and organization of merchandise.
• Manage monthly cycle counts and proactive inventory planning.

Skills

Organizational skills

Attention to detail

Time management

Verbal communication

Written communication

Team collaboration

Job description

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Job Purpose

The Stock Manager plays a pivotal role in ensuring the smooth operation of back-of-house activities and the proper handling of goods in store. Key responsibilities include monitoring stock management, ensuring compliance with KPIs, guidelines, and company procedures to support the front office staff efficiently and minimize inventory losses.

Responsibilities

• Lead and develop the stock team, including stock controllers and runners. Conduct regular team meetings, 1:1s, and provide feedback, support, and development opportunities.
• Oversee stock activities, ensuring proper handling, protection, and organization of merchandise, including storage, preparation, and movement of goods to the shop floor.
• Ensure all returns, transfers, uniform orders, gifting, press/samples, tailoring, dry-cleaning, and returns processing comply with company guidelines.
• Manage monthly cycle counts, negative stock reporting, and proactive inventory planning to align stock operations with business objectives.
• Monitor KPIs related to back-of-house operations (e.g., cycle counts, e-commerce dispatch speed, refusal rates, outbound dispatch speed) and collaborate with stock controllers to optimize performance.
• Oversee e-commerce stock activities, ensuring seamless integration and coordination with the stock team and e-commerce operations.
• Track VIC orders in collaboration with the front-of-house team to support customer experience and service excellence.
• Manage repair processes, ensuring efficient tracking, regular follow-ups, and collaboration with stock and client advisor teams. Follow up weekly on outstanding repairs to enhance efficiency and client satisfaction.
• Manage and track exports with stock controllers.
• Oversee packaging and stationery inventory, maintaining appropriate stock levels with support from the stock team.

Knowledge and Skills

• Relevant experience in a similar role
• Strong organizational skills and attention to detail
• Ability to prioritize tasks and manage time effectively
• Excellent verbal and written communication skills
• Effective team collaboration skills

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Advertising Services