MIU MIU Retail Administrator, Harrods

Prada Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury fashion company is seeking a MIU MIU Retail Administrator for their Harrods location in London. This role is crucial for ensuring the shop's operational efficiency, providing comprehensive administrative support, and facilitating communication across teams. Candidates must exhibit flexibility in working hours, with responsibilities encompassing staff training, financial reporting, and compliance with company procedures, supporting a premium shopping experience.

Qualifications

• Previous retail shop-floor experience required.
• Experience in financial administration and cash handling.
• Proficient in MS Office Suite, especially Excel.

Responsibilities

• Conduct training for new hires on procedures.
• Process daily and monthly financial reports.
• Monitor stock levels and manage orders.

Skills

Customer Interaction

Data Entry

Record-Keeping

Cash Handling

Financial Administration

Stock Management

MS Office Suite Proficiency

Job description

Join to apply for the MIU MIU Retail Administrator, Harrods role at Prada Group

Join to apply for the MIU MIU Retail Administrator, Harrods role at Prada Group

The purpose of this role is to ensure the efficient and compliant operation of the shop- floor through comprehensive administrative and operational support. This position plays a pivotal role in maintaining seamless daily functions, upholding company standards, and serving as a key administrative liaison for the team, management, and various support departments.

Due to department store working hours, candidates are required to be flexible with their working schedule, which may include weekends and late shifts.

RESPONSIBILITIES

• Conduct comprehensive training for new hires and existing staff on administrative and operational procedures, ensuring adherence to company standards.
• Enrol team members in relevant online training modules and monitor their progress.
• Attend morning briefings to communicate critical updates and ensure effective information flow regarding processes and procedures.
• Ensure all team members strictly adhere to company procedures and internal control requirements.
• Process daily and monthly financial reports, promptly addressing and resolving any discrepancies.
• Monitor and maintain optimal petty cash levels.
• Verify all invoices with the relevant manager and forward them to the accounts department for processing.
• Process employee expense claims and manage cash advances for business trips.
• Oversee and reconcile financial records.
• Ensure all till procedures are efficient and operational.
• Maintain adequate stock levels of stationery, packaging, cleaning products, hygiene supplies, and other sundries within budget.
• Order all necessary consumables for the store.
• Maintain accurate and secure personnel data in compliance with the Data Protection Act.
• Organise staff uniforms for new joiners, ensuring all new employees receive their uniforms promptly and efficiently. Coordinating with management to ensure all team members have the correct attire, including the issue and return of seasonal uniforms.
• Organise and arrange all required Store Approval Passes.
• Maintain accurate records for holidays, sickness, absence, and timekeeping.
• Administer processes for new hires, employee transfers, and leavers.
• Manage time and absence on the internal systems.
• Monitor and update employee sign-in and sign-out sheets.
• Prepare and email approved timesheets regularly.
• Monitor and record staff purchases, ensuring proper approval has been obtained.
• Serve as a key contact for all maintenance, accounting, and IT-related queries.
• Prepare and distribute the weekly Competitor Report to the DM, RFC, and DS.
• Organise staff uniforms for new joiners, ensuring all new employees receive their uniforms promptly and efficiently.
• Oversee organisational aspects to ensure staff adhere to grooming standards and guidelines, including reordering appropriate uniforms when existing ones become old or no longer meet expectations.
• Guide new joiners on operational questions, serving as a helpful resource for new hires regarding queries such as Harrods lockers, badges, card access, and any other organisational needs they might have.
• Create client catalogues as required.

KNOWLEDGE AND SKILLS

Similar previous retail shop-floor experience (e.g., till procedures, uniform management, customer interaction).

Experience in managing various administrative tasks, including data entry, record-keeping, reporting, and general office procedures.

Cash handling and financial administration, including petty cash management, till reconciliation, and processing invoices/expenses.

Experience in monitoring stock levels, ordering supplies, and maintaining organised storage.

Familiarity with maintaining personnel records and managing holidays/absences.

Proficiency with MS Office Suite (especially Excel for reporting and data management) and POS and HR systems.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail Apparel and Fashion and Retail Luxury Goods and Jewelry

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