Mitigation Technician

ServiceMaster Clean of Fraser Valley; Lancaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A property damage restoration company is seeking a Mitigation Technician to respond to emergency situations and restore damaged properties. The ideal candidate will have customer service experience and a high school diploma. Responsibilities include assessing damage, performing restorations, and maintaining equipment. Join a team dedicated to delivering extraordinary care in critical times.

Qualifications

• 1 plus years of experience in a craft, trade, or manual labor position.
• Customer service experience is required.

Responsibilities

• Work safely in properties damaged by fire, water, storm, and/or mold.
• Evaluate and record damage to all items within the property.
• Complete notes of assigned jobs using the primary operating system.

Skills

Customer Service

Attention to Detail

Problem Solving

Education

High School Diploma or GED

Job description

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada.

The Mitigation Technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency, property damaging situations. The Technician is accountable for addressing the property and the customer with skill, knowledge, and professionalism.

Essential Functions/Responsibilities

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Survey damage within the property
  • Evaluate and record damage to all items within the property
• Cleaning process for both contents and structural damage
• Demolition of structural damage to properties through the use of hand and power tools
• Clean up assigned job sites after demolition
• Perform initial site visits
• Set restoration equipment within guidelines
• Complete notes of assigned jobs in our primary operating system (RMS)
• Contact the customer of assigned jobs with ETA
• Take photos of jobs assigned at start, completion, and throughout the process
• Responsible for maintaining assigned vehicles and equipment
• Responsible for unloading and reloading assigned vehicles with equipment
• Keep equipment clean and organized in the shop
• Responsible for unloading trash in assigned areas
• Responsible for recording your time and coding it to the job assigned
• Pass IICRC certifications as IICRC classes are offered
• Assist in the development of new hires through on the job training
• Hold our company’s Vision, Values, Mission and 10 Serving Basics throughout job position

Required Education and Experience

• High School Diploma or GED required
• Customer Service experience
• 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Preferred Education and Experience

• Associate or Bachelor Degree
• One or more years’ experience within the restoration industry

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do