MIS Analyst

New City College; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

An outstanding educational institution in Greater London seeks a proactive MIS Analyst – Pro Monitor to improve data quality and enhance the use of MIS systems. You'll collaborate with staff to implement practical solutions, manage the helpdesk, and ensure compliance with data protection standards. Strong analytical and communication skills are essential. The role offers opportunities for professional development within a supportive environment.

Benefits

Pension scheme

Free gym access

Staff development days

Health cash plan

Interest-free loans for travel

Qualifications

• Experience with ProMonitor and further education.
• Ability to analyse data and implement improvements.
• Strong understanding of data protection and GDPR compliance.

Responsibilities

• Collaborate to enhance ProMonitor usage through data quality and integration.
• Provide training and support to staff for effective system use.
• Manage the MIS helpdesk and ensure data compliance.

Skills

Data analysis

ProMonitor expertise

Communication skills

SQL

SSRS

SSIS

Job description

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We are looking for a proactive and detail-oriented MIS Analyst – Pro Monitor to join our Information Services team. This is a pivotal role focused on enhancing the use of ProMonitor and other MIS systems across the Group. You will work closely with colleagues at all levels to improve data quality, streamline processes, and ensure that systems are used effectively to support decision-making and student success.

Key Responsibilities:

• Collaborate with staff across the Group to enhance the use of ProMonitor and other MIS systems, identifying and implementing improvements to data quality, reporting, and integration.
• Provide training, documentation, and support to staff, ensuring consistent and effective use of systems and processes.
• Analyse data sets and reporting outputs, supporting users in interpreting information to inform decision-making.
• Manage the MIS helpdesk, contribute to the knowledge base, and ensure compliance with GDPR and data protection standards.

Who You Are:

You are an experienced MIS professional with a strong background in further education and a deep understanding of ProMonitor. You’ve successfully used MIS systems to improve business processes, enhance data quality, and support strategic decision-making. Your ability to analyse data, identify areas for improvement, and implement practical solutions makes you a valuable asset to any team.

You’re a confident communicator who can engage with staff at all levels, deliver training, and translate complex data into clear insights. You’re collaborative, organised, and committed to high standards of data protection, safeguarding, and equality. You’re also eager to continue developing your technical skills, particularly in SQL, SSRS, and SSIS.

What We Offer:

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.

About New City College:

New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education.

Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.

We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.