MIS Administrator

Learning Curve Group; North East; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading educational organization in North East England is seeking an MIS Administrator to provide effective support for learner enrolment queries and data processing. The ideal candidate will possess excellent IT skills, experience in administrative support, and proficiency in MS Excel. This role offers flexible working options and a supportive work culture, making it an excellent opportunity for those looking to grow in an inclusive environment.

Benefits

26 days annual leave + Bank Holidays

Healthcare Scheme

Tech Scheme

Cycle to work Scheme

Early Finish Fridays

Free fruit, Coffee and Tea

Qualifications

• Confident and competent on the telephone.
• Experience with learner enrolment queries.
• Able to maintain confidentiality and professionalism.

Responsibilities

• Provide effective administrative support to data processing.
• Ensure induction paperwork meets standards.
• Resolve enrollment queries in a timely manner.
• Mark English and maths assessments as required.

Skills

Administrative support

Telephone competence

IT skills

MS Excel

Education

Level 2 Business Administration

GCSE English, Math & IT

Job description

Vacancy Name: MIS Administrator

Vacancy No: VN5388

Location: City, DL166FS

Contract Type: Fixed Term Contract

Hours per week: 37.50

Working Days & Times: Monday - Friday 09:00am - 5:00pm

As an MIS Administrator this role requires you to provide effective administrative support to the data processing of the Skills provision, primarily working on learner enrolment queries. You must therefore be confident and competent on the telephone and possess excellent IT skills.

DUTIES

• Ensure induction paperwork meets the paperwork standards as set out in the scoping document
• Check learner induction paperwork has been completed accurately ensuring all audit requirements and timescales have been met
• Make decisions regarding eligibility ensuring compliance with funding rules and regulations
• Resolve enrolment queries in a timely manner in line with team targets
• Follow processes put in place to ensure the data entry input process is standardised across the team
• Accurately input learner records onto ProSolution, meeting daily targets
• Liaise with induction team with issues regarding inductors and support them to address queries timely
• Respond to queries from funding partners accurately and timely
• Support other members of the team to ensure learner queries are addressed timely
• Issue inductors with sample paperwork and course codes for each college and ensure they have a full understanding of the paperwork requirements
• Support the Skills Division and other members of the team with residency and eligibility queries
• Mark English and maths initial assessments as required
• Assist with scanning and archiving
• Correspond accurately and timely with learners and inductors
• Correspond in a professional manner with any customer including inductors
• Generate reports as requested
• Attend, organise and prepare documentation, agendas and minutes for meetings

GENERIC DUTIES

• Conduct your role in line with the company values and expected behaviours
• Promote equal opportunities and recognition of diversity throughout the company
• Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
• Ensure confidentiality and professionalism at all times.
• Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Working Flexibly

If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.

Qualifications

• Level 2 Business Administration minimum
• MS Excel competent (experience using formulas in excel)
• English, Math & IT GCSE minimum

Why work for Learning Curve group?

There are many reasons that make Learning Curve Group a fantastic place to work!

Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here: Click me

In addition to working for a company that has been listed as the top 100 companies to work for, in 2023, you'll have access to below benefits:

• 26 days annual leave + Bank Holidays
• Buy & Sell an additional 5 days each year
• Length of service annual leave increments starting at 2 years
• Healthcare Scheme
• Tech Scheme
• Ikea Scheme
• Cycle to work SchemePaid Volunteer day each year
• Early Finish Fridays on the last Friday of every month
• Student / Teacher Discount
• Uniform

HEAD OFFICE PERKS

• Electric Car charging points
• Free fruit, Coffee and Tea
• Onsite Shower
• Prayer room on request or list of nearest available places of worship

EQUAL OPPORTUNITIES

You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

Halo Code

Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including but not limited to afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader

Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

Armed Forces Covenant Gold

12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.

• Domestic Abuse Covenant
• Care Leaver Covenant
• Working Chance
• Ban the box

Recruitment Checks

Recruitment Checks Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. This means for some of our roles, we need to carry out certain checks to ascertain someone's suitability for working with learners.

As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove their eligibility to work in the UK.