Minor Works Scheduler

Scheduler - Risley

Over the last 12 months, our Scheduling team has doubled in size due to the extraordinary success and subsequent growth of Marlowe Fire and Security. We are still actively seeking skilled and experienced Schedulers and Planners to join our talented team, enhancing our capabilities and further developing this flourishing team.

We are looking for self-motivated, enthusiastic, and dynamic Schedulers and Planners who can multi-task and thrive in a high-paced environment while confidently managing high volumes of work.

Duties include:

1. Efficiently and profitably scheduling and dispatching Service & Maintenance Engineers to customers.
2. Proactively monitoring engineers' activity.
3. Managing all phone and email messages and processing them within SLA.
4. Processing orders to ensure all work is completed on time.
5. Ensuring your engineer area is clear of jobs at the end of the shift.

Who are we looking for?

1. At least 2 years' experience in a scheduling and/or planning role.
2. Experience with PPM and/or reactive service and maintenance engineers is preferred; however, exceptional candidates with installation experience will also be considered.
3. A background in fire and security is advantageous but not mandatory. We value natural-born schedulers with exceptional planning skills, and we can train you on our industry specifics.
4. Excellent communication skills, a good telephone manner, high organization, and customer focus.
5. Strong attention to detail.

About Us

Marlowe Fire & Security Group is the fire life safety and security division of Marlowe Critical Services. We are the UK's fastest-growing and most innovative consortium of fire life safety and security service providers, protecting our customers' property and people. Our group includes 8 established brands: ACL, BBC Fire & Security, FAFS Fire & Security, FSE Fire & Security, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection, and Hadrian Technology.

What We Offer

In addition to competitive salaries and an attractive bonus scheme, our benefits include:

• Pension
• Life Assurance
• Paid Refer A Friend Scheme
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Birthday Holiday
• Free onsite parking
• Free onsite Gym
• Additional holiday days for each year of service (up to 25 days)
• Development and progression opportunities

Additional Info

Due to the security nature of this role, successful candidates will undergo background checks including credit checks, five-year referencing, and DBS checks. The role is Monday - Friday, 8:30 am - 5 pm, based in our Salford Quays offices.

Equal Opportunities

We strive to create a diverse and inclusive environment where all employees can be themselves. We celebrate diversity and believe that inclusion helps us serve our customers better. If you require any reasonable adjustments during the recruitment process, please inform us.