Minor Works Coordinator

VIVID; Portsmouth; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading housing organization in Portsmouth is seeking two Minor Works Coordinators. This full-time role involves coordinating survey appointments, liaising with tenants and suppliers, and ensuring health and safety standards. Candidates should be proficient in Microsoft Office and have strong administrative skills. The position offers a collaborative office environment and a comprehensive benefits package including enhanced pay for parental leave and private medical insurance.

Benefits

26 days holiday plus bank holidays

Generous contributory pension of 6%

Private medical insurance

Electric car scheme

In-house & e-learning courses

Qualifications

• Proficient in Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong administrative skills with high attention to detail.

Responsibilities

• Coordinate survey appointments with residents and suppliers.
• Maintain accurate records and live documents using Microsoft 365.
• Liaise with tenants, suppliers, and colleagues for smooth operations.
• Support surveyors with day-to-day issues and complaints.
• Order materials and manage supplier documentation.

Job description

We’re VIVID! - We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!

We have an exciting opportunity for two Minor Works Coordinators to join our team in Portsmouth. This is a full-time, permanent role working 37 hours per week, with a minimum of 20% of this to be office-based to promote collaboration and team working.

Want to know what we can offer you?

• 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
• A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%
• Private medical insurance
• Health care cash plan called Medicash
• Enhanced pay for maternity, paternity, adoption and shared parental leave
• Access to counselling, legal and financial information
• Electric car scheme
• Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes

Here’s The Facts About The Role

As a Minor Works Coordinator, you’ll provide an efficient communication and administration function to the Minor Works team, including coordinating survey appointments for residents, supplier documentation, ordering materials and regular tenant, supplier and colleague liaison.

As a key part of our Minor works team, some of your main responsibilities will include:

• Coordinating survey appointments with residents and suppliers
• Maintaining accurate records and live documents using Microsoft 365
• Liaising daily with tenants, suppliers, and colleagues to ensure smooth operations
• Supporting surveyors with day-to-day issues and complaints
• Ordering materials and managing supplier documentation
• Attending and minuting regular contract meetings
• Monitoring contractor performance and ensuring service levels are met
• Handling customer complaints and compliments professionally
• Ensuring health and safety standards are upheld across all activities

As Minor Works Coordinator, you will be proficient in Microsoft Word, Excel, and Outlook, with a strong level of IT skills. You’ll have excellent written and verbal communication skills, and will be able to adapt these to meet the needs of our customers and stakeholders. You’ll have a high level of accuracy & attention to detail, and strong administrative skills which you’ll put to use when providing an outstanding administrative and coordination service within the Minor Works team. Previous experience working within housing / social housing is not essential, however, we’d love to see evidence of an awareness or understanding of the housing sector.

Interviews are due to take place in our Portsmouth office on Thursday 23 October (subject to change).