Mini Bar Attendant - Six Senses London

InterContinental Hotels Group; London; On-site; GBP 20,000 - 26,000; Full time

Job summary

A luxury hotel in London is seeking a Mini Bar Host to oversee the mini bar operation and provide exceptional guest service. The ideal candidate will have at least 1 year of experience in a similar role, familiarity with food and beverage standards, and must be fluent in English. This position requires excellent organizational skills and an empathetic approach to guest interactions, ensuring all preferences and requests are met.

Qualifications

• 1+ years experience in a similar operational role in luxury hotels.
• Familiar with Food and Beverage terminology and operations.
• Understanding of food hygiene codes and inventory control.

Responsibilities

• Stock and re-stock mini bar amenities as per standards.
• Manage inventory of mini bar items efficiently.
• Ensure optimal water stock in floor pantries.
• Greet guests courteously and attentively.

Skills

Hospitality

Customer service

Inventory management

Fluency in English

Education

High school diploma or equivalent

Hospitality diploma/degree

Job description

As Mini Bar Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Mini Bar Host, I will support the In Room Dining Manager and assume responsibility for the efficient operation in the following:

• Stock and re-stock the mini bar amenities at the property as per standards.
• Manage and maintain adequate inventory of mini bar items as per standards.
• Collect, clean, sanitize and fill up all reusable glass bottles for water and transport the bottles to the floor pantries. Ensure water stock is optimal in each floor pantry.
• Work with an empathetic attitude and if there is any problem which cannot be handled, contact the In Room Dining Supervisor.
• Ensure that all guests are greeted courteously and attentively in the working area.
• Recommend and promote items as directed by Supervisor.
• Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.
• Collect and deliver food and beverage related laundry according to resort procedure.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Mini Bar Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 year’s experience in a similar operational role. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Mini Bar Host at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.