Military HR Coordinator

Serco Limited; Shrivenham; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A key player in national defence is seeking a Military HR Coordinator in Shrivenham. This full-time role involves providing essential HR support to military personnel, ensuring accurate payroll processing, and responding to queries. Ideal candidates will be organised, communicative, and possess GCSEs in English and Maths. The position offers a supportive work environment with additional benefits including gym access and a day per week working from home.

Benefits

25 days holiday plus bank holidays

Access to discounts

Cycle-to-work scheme

Supportive environment

Qualifications

• Experience in HR administration is a plus but not essential.
• Must be able to pass a Security Check (SC) within 3 months.

Responsibilities

• Provide accurate HR and pay-related support to military personnel.
• Ensure payroll processing aligns with MOD regulations.
• Respond to pay and expense queries.
• Manage and maintain critical data across systems.

Skills

Confident communicator

Highly organised

Customer service

Team player

Microsoft Office

Education

GCSEs (A–C) in English and Maths

Job description

Overview

Serco Limited
Military HR Coordinator
Location: Defence Academy of the UK, Shrivenham, SN6 8LA
Type: Full-Time, Permanent (37 hrs/week) — Hours: Mon–Thu 08:30–16:30, Fri 08:30–16:00
Salary: £25,830
Closing Date: 24 October 2025

Make a Real Impact Behind the Scenes of National Defence

Are you an organised, people-focused professional with a sharp eye for detail and a desire to support those who serve our country? This is more than just an admin job — as a Military HR Coordinator, you’ll play a key role in supporting UK Armed Forces personnel with their pay, allowances and HR needs. Based at the Defence Academy in Shrivenham, you'll be part of a tight-knit team working side-by-side with military colleagues to ensure the smooth running of vital HR processes that keep our military world-class.

What You’ll Be Doing

• Providing accurate, confidential HR and pay-related administrative support to military personnel
• Ensuring payroll and allowances are correctly processed and in line with MOD regulations
• Responding to pay and expense queries with professionalism and clarity
• Working across multiple systems and platforms to manage and maintain critical data

You’ll be given full training and ongoing mentorship, so while experience helps, the right attitude and aptitude are just as important.

What You’ll Bring

• A confident communicator (face-to-face, written and verbal)
• Highly organised and methodical, with great time management
• Known for delivering exceptional customer service
• A team player who can also work independently when needed
• Comfortable using Microsoft Office (especially Outlook, Excel and Word)
• Able to learn new systems and processes quickly

You’ll need:

• GCSEs (A–C) in English and Maths (or equivalent)
• The ability to pass a Security Check (SC) within 3 months (we’ll help with this)

A Unique Place to Work

Set in stunning grounds with lakes, woodlands and historic buildings, the Defence Academy is unlike any ordinary workplace. You’ll be working on a secure site that trains the future leaders of the UK Armed Forces and international militaries.

• 1 day per week working from home (once trained)
• Free secure parking
• Uniform provided
• Subsidised sports & social clubs
• Two fully equipped gyms – just £3/month
• Riding stables with lesson opportunities
• Tennis courts, AstroTurf pitches & more

Why Join Serco?

We’re a team that cares. At Serco, you’ll be part of a company that:

• Does meaningful work that supports national security and global defence
• Offers real career development in a broad and growing organisation
• Values inclusion, integrity and the power of good people working together

Benefits include:

• 25 days holiday + bank holidays (with option to buy more)
• Access to Serco discounts (cinemas, tech, retail & more)
• Cycle-to-work scheme, mobile savings, and gym discounts
• Supportive environment with a focus on your growth and wellbeing

Ready to Join Us?

If you're looking for a purposeful role in a unique environment, where your skills and attitude truly matter, we want to hear from you. Apply today with your CV and a short covering letter.