Military Area Manager

Amazon UK Services Ltd.; Swansea; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global e-commerce leader seeks an experienced Area Manager in Swansea, Wales. Candidates should have a degree and relevant experience in people management. You'll oversee operations, ensuring quality and productivity. Leadership and data-driven decision-making skills are crucial. This role offers the opportunity to drive process improvements and mentor new managers.

Qualifications

• A degree is required.
• Relevant experience in people management is a must.
• Ability to communicate with stakeholders effectively is essential.
• Proficiency in data analysis to influence business decisions is needed.
• Advanced English proficiency is required.

Responsibilities

• Create and drive a culture of safety and wellbeing.
• Analyze and implement changes for quality and productivity.
• Oversee projects to streamline operations.
• Collaborate with management to standardize practices.
• Mentor and manage new managers.

Skills

People management

Data-driven decision making

Communication skills

Process improvement

Education

Degree

Tools

MS Office Suite

Job description

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This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector.

Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities
- Create, oversee, and drive a culture of safety and wellbeing
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardize shift practices


A day in the life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

BASIC QUALIFICATIONS

- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Advanced proficiency in verbal and written English and local language

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience working with Lean, Six Sigma and Kaizen techniques
- Experience working in another logistics environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment