Migration Strategy Lead: Customer Data & Dress Rehearsals

Santander Group

Camden Town

Hybrid

GBP 72,000 - 108,000

Full time

4 days ago
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Benefits offered by this job

30 days’ holiday + bank holidays
£6,000 car allowance
Private medical insurance
Share plans
Wellbeing & family support

Job summary

Santander is seeking a Migration Approach & Dress Rehearsal Lead for the Project Sparrow team in London or Milton Keynes. This 18-month FTC/Secondment role focuses on strategic design of migration approaches and detailed dress rehearsals, driving readiness and governance across regulatory commitments.

You will lead senior stakeholders, shape migration waves, and define runbooks and exit criteria to ensure customer outcomes and risk management are met.

Qualifications

  • Experience leading large-scale retail banking migrations.
  • Extensive migration leadership experience in complex programs.
  • Experience with customer/product segmentation and integrated testing.

Responsibilities

  • Lead the migration approach design: objectives, KPIs, guardrails, scope, waves & timeline.
  • Define dress rehearsals blueprint with clear objectives and data scope.
  • Ensure decisions, customer outcomes, and regulatory commitments are aligned and evidenced.

Skills

Senior matrix leadership across biz &-
Executive facilitation
Structured decision making
Great judgement under ambiguity
Ability to challenge incomplete evid.

Education

Relevant project/resilience/testing qualifications
Degree level education or equivalent

Tools

Wave design
Migration guardrails
Runbooks
Entry/exit criteria
Regulatory awareness

Job description

Santander is seeking a Migration Approach & Dress Rehearsal Lead for the Project Sparrow team in London or Milton Keynes. This 18-month FTC/Secondment role focuses on strategic design of migration approaches and detailed dress rehearsals, driving readiness and governance across regulatory commitments.

You will lead senior stakeholders, shape migration waves, and define runbooks and exit criteria to ensure customer outcomes and risk management are met.

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