Midwifery Delivery Suite/Triage Coordinator

The Shrewsbury and Telford Hospital NHS Trust; Telford; On-site; GBP 49,000 - 57,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a Midwifery Delivery Suite/Triage Coordinator at The Princess Royal Hospital, Telford, to provide clinical leadership and oversee staffing and patient flow in labour ward and maternity triage.

You will coordinate daily activities, manage acuity, and support midwifery and multidisciplinary teams to deliver safe, compassionate, evidence-based maternity care, with emphasis on escalation and safety.

Qualifications

• Registered midwife with current professional registration.
• Up-to-date CPD portfolio and continuing professional development.
• Advanced neonatal resuscitation or willingness to work towards it.

Responsibilities

• Lead clinical activity in the maternity triage and delivery suite to ensure safe, woman-centred care.
• Coordinate staffing, transfers, discharges and resource allocation on a daily basis.
• Escalate concerns and make decisions to maintain safety and quality during complex situations.
• Provide clinical guidance and supervision to midwifery and multidisciplinary teams.
• Support obstetric emergencies and promote evidence-based practice.

Skills

Antenatal care

Intrapartum care

Postnatal care

Venepuncture

IV therapy

Cannulation

Clinical leadership

Decision-making

Education

Midwifery qualification

CPD portfolio

Mentorship/teaching qualifications

Job description

Midwifery Delivery Suite/Triage Coordinator

NHS AfC: Band 7

Main area Maternity Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 223-MDS-764

Site The Princess Royal Hospital, Telford Town Telford Salary £49,387 - £56,515 per annum Salary period Yearly Closing 16/10/2026 23:59

Job overview

As a Delivery Suite and Triage Midwifery Coordinator at The Shrewsbury and Telford Hospital NHS Trust, I play a pivotal role in ensuring the safe, effective, and compassionate delivery of maternity care across the maternity service. The role involves providing clinical leadership and operational oversight within the labour ward and maternity triage areas, coordinating patient flow, managing acuity, and ensuring that women and birthing people receive timely, high-quality care throughout their maternity journey.

Working closely with multidisciplinary teams, including obstetricians, anaesthetists, neonatal colleagues, and senior midwives, You will be responsible for the day-to-day coordination of staffing, resources, and clinical activity. This includes assessing service demands, prioritising workload, escalating concerns, and making dynamic decisions to maintain safety and quality standards during often complex and unpredictable situations.

A key aspect of the role is providing expert clinical support and guidance to midwifery staff, promoting evidence-based practice, and ensuring compliance with national maternity standards and Trust policies. I oversee the management of emergency situations, support escalation processes, and contribute to the continuous improvement of maternity services through audit, quality assurance, and learning from incidents.

Main duties of the job

You are responsible for the effective coordination and management of clinical activity within the maternity triage and delivery suite environments, ensuring the provision of safe and woman-centred care. The role requires strong clinical leadership, advanced decision-making skills, and the ability to manage competing priorities within a fast-paced and often unpredictable setting.

Key responsibilities include overseeing the day-to-day operational management of the delivery suite and maternity triage, transfers, discharges, and staffing resources to ensure safe service delivery. You will continually assess maternity service capacity and acuity, making timely decisions regarding patient flow, escalation, and resource allocation to maintain patient safety and quality standards.

A significant aspect of the role involves providing clinical support, guidance, and supervision to midwifery and multidisciplinary team members. You will act as a senior point of contact for complex clinical situations, supporting the management of obstetric emergencies and ensuring appropriate escalation processes are followed.

In addition, you will advocate for women and their families, ensuring that care is personalised, compassionate, and responsive to individual needs. You will promote a positive culture of teamwork, continuous learning, and professional development, supporting staff wellbeing and fostering an environment where excellence in maternity care can thrive.

Working for our organisation

We believe that compassionate care sits at the heart of everything we do. Every member of our team - clinical or non-clinical - plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the the attached document entitled Job Description.

Person specification

QUALIFICATIONS

• Registered midwife (Diploma/Degree)
• Evidence of CPD
• Well documented and up to date CPD portfolio
• Evidence of Professional Updating
• Advanced Neonatal Resuscitation or be willing to work towards/relevant clinical experience
• Recent evidence of neonatal life support
• Teaching/mentorship qualifications
• Leadership course
• NLS Course
• Enhanced maternal care qualifications or relevant training

KNOWLEDGE AND EXPERIENCE

• Knowledge and experience of immediate resuscitation of mother/baby
• Provide highly specialised advice to both junior midwives and obstetric colleagues
• Has awareness of PREP, midwifery legislation and midwifery educational training programmes
• Management Training
• Experience of co-ordinating delivery suite

APTITUDE AND SKILLS

• Full range of highly developed high and low risk antenatal, intrapartum and postnatal clinical skills
• Ability to perform; venepuncture, IV therapies, cannulation, perineal suturing

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process.

If you require the application form in an alternative format, please call the Recruitment Team on 01743 492402 or email us at [e-mail]

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Jasmin Smith Job title Intrapartum Matron Email address [e-mail] Telephone number 01952565924 Additional information
Jasmin Smith - Intrapartum and Triage Matron
Phone [phone]
Email [e-mail]