Middle Office Assistant

Confidential; Greater London; Presencial; GBP 27 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Permanent position

Competitive benefits package

London-based role

Resumo da oferta

Confidential, a London-based international bank, is seeking a Middle Office Assistant to support onboarding and ongoing administration of internet banking users and to assist with opening, maintenance and closure of customer accounts. You will work closely with front, middle and back office colleagues on day-to-day banking activities.

The ideal candidate will have degree-level education or equivalent experience, some banking operations or KYC exposure, strong analytical and communication skills,

Qualificações

• Degree-level education or equivalent professional experience.
• Experience or grounding in banking operations and/or KYC via degree, internship or prior work.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Good Microsoft Office skills.
• Strong attention to detail and accuracy.
• A customer-focused approach.
• The ability to work collaboratively as part of a team.

Responsabilidades

• Support onboarding and ongoing administration of internet banking users.
• Assist with opening, maintenance and closure of customer accounts.
• Respond to client inquiries and liaise with Relationship Managers.
• Support day-to-day banking activities including payments, standing orders, time deposits and statements.
• Assist with payment investigations and resolving operational queries.
• Maintain Standard Settlement Instructions and banking records.
• Assist with SWIFT-related RMA activities.
• Provide operational support to Trade Finance and Treasury teams.
• Produce and review operational reports and data.
• Support departmental reconciliations and maintain accurate control records.
• Assist with audits and improve processes.

Conhecimentos

Analytical thinking

Communication skills

Problem solving

Attention to detail

Teamwork

Customer service

Formação académica

Degree-level education or equivalent professional experience

Ferramentas

Microsoft Office

Descrição da oferta de emprego

This is an excellent opportunity for someone looking to build their career within banking operations and gain broad exposure across middle office, customer operations, payments, Treasury support and internal controls.

Working as part of an established Middle Office function, you will support a varied range of day-to-day banking activities and work closely with colleagues across the front, middle and back office.

Client Details

An international bank and financial services organisation located in London.

Description

The role, Middle Office Assistant

Your responsibilities will include:

• Supporting the onboarding and ongoing administration of internet banking users.
• Assisting with the opening, maintenance and closure of customer accounts.
• Responding to client enquiries and liaising with Relationship Managers on account-related matters.
• Supporting day-to-day banking activities including payments, standing orders, time deposits and statements.
• Assisting with payment investigations and resolving operational queries.
• Supporting the maintenance of Standard Settlement Instructions and banking records.
• Assisting with SWIFT-related RMA activities.
• Providing operational support to Trade Finance and Treasury teams, including transaction workflows and supporting documentation.
• Producing and reviewing operational reports and data.
• Supporting departmental reconciliations and maintaining accurate control records.
• Assisting with internal and external audits.
• Helping to maintain operational procedures and identify opportunities for process improvement.

Profile

A successful Middle Office Assistant should have:

This could suit someone who has a degree and might have already gained some initial experience within banking operations, KYC, middle office, back office or a related financial services environment and is looking for an opportunity to broaden their experience.

You should have:

• Degree-level education or equivalent professional experience.
• Experience or a good grounding in banking operations and/or KYC either via your degree or an internship or earlier career history
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Good Microsoft Office skills.
• A strong attention to detail and commitment to accuracy.
• A customer-focused approach.
• The ability to work collaboratively as part of a team.

Job Offer

• Salary base of 30k
• Permanent position in London.
• Strong benefits packagae.