Mid-Market Account Manager

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Mid Market Account Manager, where you'll play a vital role in enhancing employee engagement and driving growth within existing accounts. This dynamic position involves leveraging your consultative sales approach to foster relationships with key decision-makers, ensuring customer satisfaction, and maximizing platform use. With a focus on collaboration and innovation, you'll thrive in a flexible, hybrid working environment that values entrepreneurial spirit and continuous learning. If you're ready to make a meaningful impact and contribute to a better workplace, this opportunity is perfect for you.

Qualifications

• Proven success in closing deals in high-tech/SaaS environments.
• Expertise in managing sales pipelines and achieving B2B targets.

Responsibilities

• Grow revenue through renewals and account expansion.
• Engage with stakeholders including HR, Finance, and C-suite executives.

Skills

B2B Sales

Consultative Sales Approach

Salesforce Management

Presentation Skills

Pipeline Management

Stakeholder Engagement

Needs Analysis

Growth Mindset

Tools

Salesforce

Job description

Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience through employee benefits, strategic reward and recognition, well-being, and more.

Our shared missions are ‘Making the World a Better Place to Work’ and ‘Enriching connections, For good’. You’ll contribute to improving employee engagement and building stronger, more resilient organizations to enhance people’s daily lives. Our mission guides our actions and charts a sustainable path to a better future.

We have a talented team that embodies our values of “Entrepreneurial Spirit”. We encourage innovation, respect, and a culture of “Speak Up” and “Be Human”.

Your Role in Our Mission

We seek a motivated Mid Market Account Manager focused on renewing and expanding current client accounts. You will drive value, foster relationships with key decision-makers, and identify growth opportunities within existing accounts.

Ideal candidates will have a consultative sales approach, a successful track record, and polished presentation skills. You will be responsible for achieving growth in recurring revenue, customer retention, and delivering an excellent sales experience.

Flexible, Hybrid Working

Our culture emphasizes collaboration and strong stakeholder relationships. The UK Sales team works from our Tottenham Court Road office at least 2 days a week, including Team Days on Tuesday and Thursday.

Key Responsibilities

1. Grow revenue within existing accounts through renewals and expansion.
2. Communicate our value proposition, leverage platform data, and identify strategic growth opportunities.
3. Engage with multiple stakeholders including HR, Finance, Operations, and C-Suite.
4. Conduct consultative meetings with senior executives to demonstrate business value.
5. Partner with the Client Success team to maximize platform use and satisfaction.
6. Track opportunities and customer details in Salesforce.
7. Prepare tenders, RFPs, and sales documents.

Skills

1. Proven success in closing deals and growing business in high-tech/SaaS environments.
2. Consistent achievement of targets in B2B sales with organizations of 500-2,500 employees.
3. Expertise in pipeline management and forecast accuracy.
4. Experience selling to VP and C-level executives.
5. Exceptional Salesforce hygiene and opportunity generation skills.
6. Strong discovery, qualification, and needs analysis capabilities.
7. Excellent presentation and storytelling skills.
8. Growth mindset with a focus on continuous learning.

The Interview Process

1. Initial telephone screening with Talent Acquisition.
2. First-stage online interview with the Team Lead & Senior Member.
3. Task and final interview with the Team Lead & Account Management Director.

We are committed to an inclusive recruitment process. Please inform us of any specific requirements or reasonable adjustments needed during the process.