Mid-Market Account Executive, Customer Growth

Board Intelligence; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

Personal performance bonus

26 days holiday each calendar year

Bupa health & dental cover

Group life assurance

EAP

Cycle to work scheme

Job summary

Board Intelligence is seeking an Account Executive to own the full sales cycle for mid-market corporate prospects, from initial outreach to close. You will build a healthy pipeline through targeted outbound activity while also handling inbound leads generated by Marketing and our SDR team.

You will sell to senior stakeholders, including Company Secretaries, General Counsel, CFOs and other board-level decision makers, driving value through better governance and commercial outcomes.

Qualifications

• Two to four years of SaaS or tech-enabled sales experience, with a track record of hitting quota.
• Ability to build pipeline through outbound prospecting and inbound leads.
• Comfort engaging senior stakeholders and articulating commercial value clearly.
• Disciplined CRM usage with accurate forecasting and opportunity management.

Responsibilities

• Own the full sales cycle for mid-market corporate prospects, from first outreach through negotiation and close.
• Build and maintain a self-generated pipeline through targeted outbound prospecting.
• Work with Marketing and the SDR team to qualify and convert inbound leads and ensure fast follow-up.
• Run discovery conversations and tailored product demonstrations linking value to business impact.
• Collaborate with Customer Success to surface upsell, cross-sell and renewal opportunities.
• Develop understanding of governance landscapes and board reporting to inform positioning.
• Manage pipeline in the CRM with clean data and timely activity logging.
• Partner with Customer Success, Product and Marketing to share market insights and refine GTM.
• Represent Board Intelligence at industry events and webinars to generate opportunities.

Job description

Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.

Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.

We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.

The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.

If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.

Our Mission

We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society.

The Role

At Board Intelligence we are on a mission to help boards and leadership teams make smarter, faster decisions. As an Account Executive in our Customer team, you will play a central role in growing our mid-market corporate client base, owning the full sales cycle from prospecting through to close.

This is a hunter role at heart. You will build your own pipeline through targeted outbound activity, while also working inbound leads generated by Marketing and our SDR team. You will sell to senior stakeholders including Company Secretaries, General Counsel, CFOs and other board-level decision makers, helping them see the value of better governance and better decisions.

This is a brilliant opportunity for someone with two to four years of SaaS or tech-enabled sales experience who is hungry to grow, ready to own a quota, and excited to learn from a high-performing commercial team.

Main Responsibilities

• Own the full sales cycle for mid-market corporate prospects, from first outreach through to negotiation and close, consistently hitting and exceeding your new business ARR target.
• Build and maintain a healthy self-generated pipeline through targeted outbound prospecting, including cold outreach, social selling and proactive account research.
• Work closely with Marketing and the SDR team to qualify and convert inbound leads, ensuring fast follow-up and a high conversion rate.
• Run discovery conversations and tailored product demonstrations that uncover real customer pain points and clearly link our solution to commercial value.
• Collaborate with Customer Success to surface and progress upsell, cross-sell and renewal growth opportunities across the customer base.
• Develop a strong understanding of the mid-market corporate landscape, including governance trends, board reporting practices and the broader competitive environment.
• Manage your pipeline rigorously in the CRM, with accurate forecasting, clean data and timely activity logging.
• Partner with Customer Success, Product and Marketing to feed back market insights, sharpen our positioning and shape our go-to-market approach.
• Represent Board Intelligence at industry events, webinars and roundtables to build brand presence and generate new opportunities.

Person Specification

We are looking for an ambitious, commercially driven Account Executive who thrives on building pipeline, opening doors and closing deals. You bring two to four years of sales experience, ideally in SaaS or tech-enabled services, and you are ready to take full ownership of a quota in a high-growth environment.

This role is well suited to someone who is energised by outbound activity, comfortable in front of senior stakeholders, and motivated to grow your career in a serious commercial discipline.

Required Skills and Experience

• Two to four years of full-cycle sales experience, ideally in a SaaS or tech-enabled business selling to mid-market or larger organisations.
• A demonstrable track record of hitting and exceeding new business quota, with examples of deals you have personally sourced, qualified and closed.
• Strong outbound prospecting skills, with confidence in cold calling, written outreach and multi-channel campaigns.
• Experience working inbound leads alongside self-generated pipeline, with a clear approach to prioritisation and time management.
• Comfortable engaging senior stakeholders and articulating commercial value in clear, confident language.
• Strong commercial instincts, with the ability to qualify rigorously, navigate objections and drive deals forward at pace.
• Disciplined CRM and pipeline hygiene, with accurate forecasting and a structured approach to managing opportunities.
• Excellent written and verbal communication skills, with the credibility to represent Board Intelligence externally.

Nice to haves

• Curiosity about governance, board reporting, or how leadership teams make decisions.
• Experience selling to Company Secretaries, General Counsel or CFOs.
• Experience working alongside an SDR function as part of a wider commercial team.

What good looks like in this role

• You consistently hit and exceed quota, with a healthy mix of self-generated and inbound-originated business.
• Your pipeline is always three to four times your quarterly target, well qualified, and progressing through clear stages.
• You are recognised internally as a fast learner who takes coaching well, applies feedback quickly, and improves quarter on quarter.
• You are resilient and proactive in the face of a no, treating prospecting as a craft rather than a chore.
• You are commercially curious - you understand your prospects' businesses, their governance challenges, and how Board Intelligence can help them.
• You collaborate generously with SDRs, Marketing, Customer Success and Product, and are seen as a great teammate as well as a strong individual contributor.
• You uphold a high standard of professionalism and brand representation in every interaction with prospects and clients.

Our Values

Our values aren’t just words on a wall. They capture our culture, and the behaviours we see and strive for every day.

• Kindness & caring - We celebrate brilliance that comes without big egos or sharp elbows, and we win while raising each other up.
• Curiosity & innovation - Entrepreneurship is in our blood. We're inquisitive, challenge convention, think big, and move fast.
• Remarkable quality & service - We take joy from delighting our clients and pride ourselves on ensuring every interaction is exceptional.

Benefits

We pride ourselves on our great working environment and package. Here's some of what's on offer:

• Pension scheme
• Personal performance bonus
• 26 days holiday each calendar year
• Bupa health & dental cover
• Group life assurance
• EAP
• Cycle to work scheme

Diversity, equity and inclusion

Board Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.

If you need any reasonable adjustments at any stage of the process, please let us know and we will accommodate them.