Mid Furness General Practice Assistant

NHS; Ulverston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider seeks a General Practice Assistant to support the GP Practices within the Mid Furness Primary Care Network. The role involves a mix of administrative and patient-facing clinical work, contributing to the delivery of high-quality patient care, with opportunities for growth and professional development.

Qualifications

• Experience in General Practice.
• Evidence of continuing education and professional development.
• Understanding of Primary Care Networks.

Responsibilities

• Arranging appointments and referrals.
• Completing simple clinical observations as directed.
• Assisting GP with immunisations and wound care.

Skills

Good communication skills

Technological skills

Time management

Education

GCSE grade A-C in Maths and English

Tools

EMIS

Job description

Go back Morecambe Bay Primary Care Collaborative

Mid Furness General Practice Assistant

The closing date is 25 June 2025

We are seeking an enthusiastic and well-organised General Practice Assistant to work within Mid Furness PCN. The post-holder will work closely with the GP who is the PCN Clinical Director, and through their work will benefit the GP Practices within this PCN. You will be able to develop strong relationships across our practices while working largely from the PCN Hub, with scope to work from practices and conduct home visits as required.

This exciting new role has lots of scope for development, so we are looking for someone who can adapt as the role evolves to support the GP PCN Clinical Director. The General Practice Assistant role is varied, with a mix of administration and patient-facing clinical work, ultimately freeing up GP time to focus on the patient. Your work will support our GPs in fulfilment of their work toward PCN contracts, including the indicators in the Impact and Investment Fund, QOF, Enhanced Health Checks and the Covid Vaccination Programme. The successful candidate will have good patient communication skills, as you will arrange appointments and carry out simple clinical work, as well as an eye for detail as you review the work that needs to be done. Any required training will be provided, and you will work under the supervision of the PCN Clinical Director.

Main duties of the job

Arranging appointments, referrals, tests and follow up appointments.

Completing simple clinical observations & investigations as directed locally, such as dipstick urine, taking blood pressure and ECGs.

Supporting the GP with immunisations, wound care, including the covid vaccination programme.

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve

Support achievement of QOF and Impact and Investment Fund indicators

Build and maintain good relationships with wider practice teams

Carry out simple clinical work to support practices, such as blood pressure.

Support administration for the Covid Vaccination Programme

Communicate in a friendly and professional manner

Communicate information clearly to a variety of groups, including healthcare professionals and patients

Have good technological skills

Be willing to learn new skills and adapt to GP needs

Good timekeeping and ability to meet deadlines

About us

Mid Furness Primary Care Network consists of 4 practices serving a population of approximately 30,000 patients. We are a forward thinking and dynamic Primary Care Network, which seeks to deliver clinical excellence and patient care to its patient population. Our aim is to provide exemplary care; find innovative solutions in general practice, deliver the best care we can to our patients, and seek like-minded individuals to join our excellent team.

Job responsibilities

Key Objectives and Responsibilities

The following are the core responsibilities of this PCN General Practice Assistant role. There may be, on occasion, a requirement to carry out other tasks, dependent upon factors such as workload and staffing levels.

Patient Clinical Services & Administration

Arranging appointments, referrals, tests and follow up appointments.

Completing simple clinical observations & investigations as directed locally, such as dipstick urine, taking blood pressure and ECGs.

Supporting the GP with immunisations, wound care, including the covid vaccination programme.

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve

Work across the PCN to improve care for target cohorts of patients, as directed by PCN Clinical Director

Other clinical responsibilities, as required

Throughout this work you will work to practice and PCN protocols

Recognise peoples needs for alternative methods of communication and respond accordingly

Be familiar in all mediums of communications such as email, EMIS tasks, telephone etc

Training and Education

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Attend all relevant annual updates

Inform the lead GP of any concerns regarding GPA role and any professional development needed

Be aware of own professional boundaries and what to do when you have reached them

Confidentiality

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

General

The post holder will:

Participate in, and help to develop, a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

Have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

Ensure that any infection prevention and control issues are reported to their line manager.

The post-holder will participate in any training programme implemented by the PCN as part of this employment.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

There is a need to travel between sites, therefore ability to drive and uses own car is an advantage.

WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED.

Person Specification

Qualifications

• Educated to GCSE grade A-C equivalent in Maths and English
• Evidence of continuing education and professional development in previous roles

Experience

• Experience in General Practice
• Ability to work well within a team
• Able to identify professional boundaries and what to do when they have been reached.
• An understanding of what a Primary Care Network is
• Previous experience in Primary Care or in a similar role
• Experience using EMIS

Personal Qualities

• Flexibility to work outside of core office hours
• Commitment to ongoing professional development
• Punctual and committed to role
• Good judgement when speaking with patients
• Clear understanding of confidentiality
• Good timekeeping & ability to work under time pressure
• Demonstrates honesty and integrity and promotes organisational values
• Professional Appearance
• Proven verbal and non-verbal communication skills
• Full driving licence and access to transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Morecambe Bay Primary Care Collaborative