Microsoft 365 Specialist

Torbay and South Devon NHS Foundation Trust; Torquay; On-site; GBP 30,000 - 45,000; Full time

Job summary

A health service provider in the UK is seeking a Microsoft 365 Specialist to join their team. In this role, you will provide system support, develop solutions for frontline and back-office staff, and maintain services contributing to high-quality patient care. Ideal candidates will have experience in software support and a collaborative mindset. This position is fixed-term until August 2026.

Qualifications

• Experience in delivering first and second line support.
• Knowledge of the software development lifecycle.
• Ability to collaborate effectively with diverse teams.

Responsibilities

• Provide system support and configuration for Microsoft 365.
• Develop functionality to assist Trust staff in daily activities.
• Maintain services and develop solutions for patient care.

Job description

As a Microsoft 365 Specialist you will be part of the Microsoft 365 team, who provide support and development for our Microsoft 365 platform.

In this role, you will be responsible for system support and configuration as well as developing functionality to deliver solutions that assist Trust staff in their day-to-day activities.

Working within a large service-driven organisation, you will maintain services and develop solutions that support both frontline and back-office staff, ultimately contributing to the delivery of high-quality patient care within the NHS. You will collaborate with a large diverse, multi-skilled team, leveraging your skills by working together towards common goals and objectives.

** Fixed term until 2nd August 2026 **

• Delivering first and second line support capabilities as demand dictates, working with all groups of staff to resolve reported issues in an efficient manner.
• Participating in all phases of the software development lifecycle including analysis, design, development, testing, documentation, implementation, and support whilst ensuring that the system adheres to all relevant policies, standards, and procedures.
• Liaising with all groups of staff affected by the solution developments that you are working on. System developments support clinical and administrative processes associated with the delivery of patient care and will therefore have a direct impact upon the staff and patients using the system.
• Monitoring of systems and services, performing routine checks and maintenance to ensure business continuity.
  
  

The IT Operations department comprises a talented and motivated team of IT professionals, who bring a wealth of expertise and experience to the table. With a strong work ethic and a collaborative mindset, we strive for excellence in delivering top-notch IT services. Our team members embrace a culture of continuous learning and innovation, constantly staying updated with the latest technological advancements.

We take pride in our ability to overcome challenges and find creative solutions. Working together, we foster a supportive environment where everyone's contributions are valued, and professional growth is encouraged. It's a rewarding experience to be part of this team, where we collaborate seamlessly and leverage our skills to drive success for the organisation.

Why Work With Us

For further details / informal visits contact: Name: Phil Sweet Job title: Microsoft 365 Manager Email address: [e-mail] Telephone number: 07915 272282

NHS staff please contact via Teams [e-mail] - otherwise please email or telephone.