Microsoft 365 Enablement & Adoption Consultant

Inforcer Ltd.; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Benefits offered by this job

Steep learning curve

Real impact

Transparency and honesty

A+ Global Team

Regular team socials

Employee recognition

Job summary

Inforcer Ltd. in London is seeking a Microsoft 365 Consultant to help MSP partners maximise Microsoft 365 value, working with our implementation and customer success teams.

This hands-on, post-sales role involves one-to-one sessions, training and webinars, with travel to partner sites across the UK and internationally. You’ll stay current with Microsoft 365 developments and contribute enablement content.

Qualifications

• Associate-level Microsoft 365 knowledge across the whole stack — Entra ID, Intune, Purview and Defender, plus Exchange Online, SharePoint and Teams.
• Proven experience delivering consultative customer engagements — running the session, diagnosing the problem live, and being the person in the room people trust to answer.
• Confident presenting to a crowd, whether that’s a webinar, a workshop or a room full of engineers.
• Able to explain something technical to a mixed-ability audience without talking down to anyone.
• Excellent communication, collaboration and problem-solving abilities.
• Happy to travel regularly to customer sites, including internationally.
• A growth mindset and passion for continuous learning.

Responsibilities

• 1-2-1 Consultative Sessions: Run one-to-one sessions with partners, bringing Microsoft 365 expertise to unblock whatever they’re hitting - from policy design and conditional access through to Intune deployment, Purview configuration and Defender posture.
• Training Delivery: Deliver 1-to-many training on Microsoft 365 and on inforcer's 365 Manager, for groups of MSP engineers and, where it helps, their own end customers.
• Webinars & Recorded Content: Host live webinars and build a library of recorded training that partners can come back to whenever they need it.
• Spotting Trends: Identify the patterns in what’s coming through support, customer success conversations and implementation calls. When the same question lands ten times, build the guide, video or session that answers it once, for everyone.
• Driving Adoption: Work alongside customer success and implementation to drive adoption of 365 Manager - from onboarding through to the point where a partner is using the product to its full potential as part of their day-to-day.
• On-Site Engagements: Travel to partner sites across the UK and internationally, and represent inforcer at partner and community events.
• Stay Current: Keep up to date with Microsoft 365 developments, new features and industry best practice, so the guidance we give partners is always current.

Skills

Entra ID

Intune

Purview

Defender

Exchange Online

SharePoint

Teams

Job description

Inforcer Ltd. in London is seeking a Microsoft 365 Consultant to help MSP partners maximise Microsoft 365 value, working with our implementation and customer success teams.

This hands-on, post-sales role involves one-to-one sessions, training and webinars, with travel to partner sites across the UK and internationally. You’ll stay current with Microsoft 365 developments and contribute enablement content.